Effective December 3, NetApp adopts Microsoft’s Business-to-Customer (B2C) identity management to simplify and provide secure access to NetApp resources.
For accounts that did not pre-register (prior to Dec 3), access to your NetApp data may take up to 1 hour as your legacy NSS ID is synchronized to the new B2C identity.
To learn more, read the FAQ and watch the video.
Need assistance? Complete this form and select “Registration Issue” as the Feedback Category.

Active IQ Unified Manager Discussions

OCI 7.1.1 Brocade FOS 7.4.0a

matthias_beck

Hello together,

 

This weekend we have updated some of our SAN Fabrics to FOS 7.4.0a and all the data sources within OCI stopped working.

 

Error message in the WEBUI: Error acquiring switch status: null 

 

In the log_foundation of one of teh data sources we see teh following messages:

[foundation] FRD_Brocade_Sysman_Fabric1 - 10.166.8.154 - Error acquiring switch status: null
[foundation] FRD_Brocade_Sysman_Fabric1 - Runtime exception: Error acquiring switch status: null
java.lang.RuntimeException: Error acquiring switch status: null
 at com.onaro.sanscreen.acquisition.datasource.brocade.builders.BrocadeSwitchBuilder.acquireSwitchStatus(BrocadeSwitchBuilder.java:239)
 at com.onaro.sanscreen.acquisition.datasource.brocade.builders.BrocadeSwitchBuilder.build(BrocadeSwitchBuilder.java:62)
 at com.onaro.sanscreen.acquisition.datasource.brocade.builders.BrocadeFabricBuilder.buildPhysicalFabric(BrocadeFabricBuilder.java:88)
 at com.onaro.sanscreen.acquisition.datasource.brocade.builders.BrocadeFabricBuilder.build(BrocadeFabricBuilder.java:62)
 at com.onaro.sanscreen.acquisition.datasource.brocade.builders.BrocadeFabricSwitchInstanceBuilder.build(BrocadeFabricSwitchInstanceBuilder.java:59)
 at com.onaro.sanscreen.acquisition.datasource.brocade.builders.BrocadeModelBuilder.build(BrocadeModelBuilder.java:77)
 at com.onaro.sanscreen.acquisition.datasource.brocade.BrocadeCliFoundationPackage.build(BrocadeCliFoundationPackage.java:418)
 at com.onaro.sanscreen.acquisition.datasource.brocade.BrocadeCliFoundationPackage.inventoryDevice(BrocadeCliFoundationPackage.java:143)
 at com.onaro.sanscreen.acquisition.datasource.brocade.BrocadeCliFoundationPackage.doFoundation(BrocadeCliFoundationPackage.java:104)
 at com.onaro.sanscreen.acquisition.foundation.datasource.BaseFoundationPackage.pollNow(BaseFoundationPackage.java:211)
 at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.run(BaseDataSource.java:277)
 at com.onaro.sanscreen.acquisition.framework.mgmt.DataSourceManager$PollLogic.run(DataSourceManager.java:717)
 at com.onaro.sanscreen.acquisition.framework.mgmt.scheduler.SchedulerTask.runLogic(SchedulerTask.java:80)
 at com.onaro.sanscreen.acquisition.framework.mgmt.scheduler.Scheduler$LogicWrapper.run(Scheduler.java:256)
 at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
 at java.util.concurrent.FutureTask.run(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
 at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.NullPointerException
 at com.onaro.sanscreen.acquisition.datasource.brocade.builders.BrocadeSwitchBuilder.acquireSwitchStatus(BrocadeSwitchBuilder.java:234)
 ... 18 more

 

In the recording foundation we see the following entry:

ipaddrshow ag --modeshow version fosconfig --show fabricshow alishow nsshow -t switchshow switchstatusshow

 

Is there a patch available for brocade data sources? If yes, is there a download page, where I can get all the pacthes for different data sources?

 

Regs

Matthias

1 ACCEPTED SOLUTION

ostiguy

Hey Matthias,

 

This is a known issue - FOS 7.4.0 retired a CLI command we use, so we needed to implement a workaround. There is a patch for OCI 7.1.1 that solves this

 

We are hoping to make some changes in the next version of OCI that will facilitate faster releases of data source service packs.

 

Individual data source patches are available through support

 

Matt

View solution in original post

4 REPLIES 4

ostiguy

Hey Matthias,

 

This is a known issue - FOS 7.4.0 retired a CLI command we use, so we needed to implement a workaround. There is a patch for OCI 7.1.1 that solves this

 

We are hoping to make some changes in the next version of OCI that will facilitate faster releases of data source service packs.

 

Individual data source patches are available through support

 

Matt

View solution in original post

matthias_beck

Hey Matt,

 

Thank you for the fast response at the weekend. The Patch is working.

 

Regs

Matthias

ameegama

Hi Matthias

 

could you Please send me the Patch location . I have same issue after upgrade Brocade DCX switch Firmware. Now Performancne pooling Not working .

 

 

Performance

Multiple errors (Last error is: DataSource was stopped during poll.)

 

Thanks

Amanda

ostiguy

Hey Amanda,

 

Eventually, OCI data source patches get rolled into OCI Data Source Service Packs.

 

http://mysupport.netapp.com/NOW/download/software/sanscreen/ServicePacks/

 

If you are still running OCI 7.1.1, you want to look at deploying 7.1.1.3, aka SP3 for 7.1.1.

 

This will functionallty bring your OCI data collection capabilities up to the level of OCI 7.1.3

 

Another way of looking at it is that SP3 contains about 6 months of bug fixes, minor enhancements, and entirely new data sources

 

Matt

Announcements
NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner
Public