I was using OCIR for few months ,It works as it was advertised for some of its part .But, the only remark I got was it was not polling the correct data (In numbers).As far i know, it pulls all the info from DFM server ,if the data was correct on the server ,why it is not showing the exact data or figures in OCIR.
Example :
FYI: the info was grabbed after many times of ETL and polling the server .