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Active IQ Unified Manager Discussions

OnCommand Balance discovery collection disabled for some servers

IGORSTOJNOV

Hello,

 

I'm using Balance 4.1.1.1 for monitoring our vSphere environment.

 

Recently, when I looked up some virtual servers - it turned out there's no information in Summary and Data Topology tabs.

 

1.jpg

 

2.jpg

 

When I checked the server discovery settings, it turned out that some servers have their discovery and statistics collection DISABLED.

 

3.jpg

 

The thing is, I don't remember making any config alterations. (?)

 

And when I click on Disabled link I get the following info and subsequent Rediscovery fails with the following error: 

 

4.jpg

Can someone tell me what might be the cause of this situation? I already tried vCenter rediscovery, didn't help.

 

Also, how do I enable data collection for these virtual machines again? 

 

 

Thanks!

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