Does anyone have any guidance on using Balance to monitor Cisco Unity/UNS/VOIP customized Red Hat Enterprise Linux servers?
I did a search of the forums and documentation and didn't see anything.
I've not asked Cisco TAC yet -- but I know that Cisco is usually very precise and picky about their voicemail/Unity servers.Anyone doing this?
I would assume per the "OnCommand Balance Installation and Configuration Guide" on page 23 - that we would just follow the RHEL best-practice methods to monitor/report on the servers?
If a non-root sudo user is used to pull performance metrics from these customized RHEL servers -- then there should be no worry about causing Unity application issues, right?
Balance sees these virtual machines -- it just cannot monitor them because we haven't entered the credentials. Our voice manager had some worries/questions before he lets Balance loose on his servers.
Any help/tips/tricks/411 would be great. thanks...