Active IQ Unified Manager Discussions

OnCommand System Manager 3.1.3 for Windows will not install .. Java 8 error

ghalbedel
17,748 Views

OnCommand System Manager 3.1.3 for Windows will not install. I am on windows 10 and Java 8 is installed (and reinstalled).

The error is: "OnCommand System Manager requires you to install a 64-bit Java 8 software." Java 8 Update 141 is installed.

10 REPLIES 10

Nacino_Alexander
17,009 Views

Were you able to resolved this?

ghalbedel
16,990 Views

yes

Shazbot79
16,845 Views

Thanks for sharing how you got this to work. Real helpful.

ghalbedel
16,125 Views

Sorry, this community site was giving me such a hard time logging in I gave up on it for awhile. It's still taken me 2 days just to get my password reset and login.

Yes, I just uninstalled and reinstalled and it is now working.

parisv
16,270 Views

care to mention how?

Nacino_Alexander
16,241 Views

On my end, what I did was just:

1. Uninstall the old version of OnCommand System Manager

2. Reboot the machine

3. Install the new version of OnCommand System Manager

 

Faslu
13,843 Views
 

Faslu
13,842 Views

At the moment no Oncommand is installed, so no older version to uninstall

Java 8 64 bit already installed

Rebooted the system many times

Still the installer says it needs Java to be installed 

 

Any help please ?

Pazifist
12,036 Views

Hi @all,

 

we have the same problem.

New Windows 10 machine with java 8 64bit installed.

 

When i start the installation of sysmgr-setup-3-1-3-win.exe always the same error:

"OnCommand System Manager requires you to install a 64-bit Java 8 software."

 

Has anyone an Idea to resolve this issue?

 

Many thanx!

Regards

Pazifist 

 

 

GuoxuanPan
10,630 Views

You need to uninstall 32bit Java and install a 64bit Java. This has been helped me running works.

Public