Community maintenance is complete. Thank you for your patience!

Active IQ Unified Manager Discussions

OnCommand System Manager 3.1.3 for Windows will not install .. Java 8 error

ghalbedel

OnCommand System Manager 3.1.3 for Windows will not install. I am on windows 10 and Java 8 is installed (and reinstalled).

The error is: "OnCommand System Manager requires you to install a 64-bit Java 8 software." Java 8 Update 141 is installed.

10 REPLIES 10

Nacino_Alexander

Were you able to resolved this?

yes

parisv

care to mention how?

Nacino_Alexander

On my end, what I did was just:

1. Uninstall the old version of OnCommand System Manager

2. Reboot the machine

3. Install the new version of OnCommand System Manager

 

Faslu
 

Faslu

At the moment no Oncommand is installed, so no older version to uninstall

Java 8 64 bit already installed

Rebooted the system many times

Still the installer says it needs Java to be installed 

 

Any help please ?

Pazifist

Hi @all,

 

we have the same problem.

New Windows 10 machine with java 8 64bit installed.

 

When i start the installation of sysmgr-setup-3-1-3-win.exe always the same error:

"OnCommand System Manager requires you to install a 64-bit Java 8 software."

 

Has anyone an Idea to resolve this issue?

 

Many thanx!

Regards

Pazifist 

 

 

GuoxuanPan

You need to uninstall 32bit Java and install a 64bit Java. This has been helped me running works.

Shazbot79

Thanks for sharing how you got this to work. Real helpful.

ghalbedel

Sorry, this community site was giving me such a hard time logging in I gave up on it for awhile. It's still taken me 2 days just to get my password reset and login.

Yes, I just uninstalled and reinstalled and it is now working.

Announcements
NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner
Public