Active IQ Unified Manager Discussions
Using ActiveIQ OneCollect version 1.9 - unable to connect to 7-mode systems.
Error received is
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Your image is in bad quality.
Have you tried different user credentials?
Also, is TLS enabled?
options tls.enabled on
Thanks for your reply..
Here is a new image of the Onecollect tool error ( also image is attached) :
Its shows the following error:
Failed Executing rdfile..... SSH Error executing rdfile..... - No authentication methods available.
I will check the if TLS is enabled and try with another user credentials?
I will let you know..
"Failed Executing rdfile..... SSH Error executing rdfile..... - No authentication methods available."
This is just the tool trying to read config files from the 7-mode system. Since it was not able to authenticate, all the attempts will fail.
- try different user credentials;
- check tls
- check if there's any firewall between Onecollect and 7-mode system
Thanks Pedro, we use Admin user and it works... We were using root.
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