The transition to NetApp MS Azure AD B2C is complete. If you missed the pre-registration, you will be invited to register at next log in.
Please note that access to your NetApp data may take up to 1 hour.
To learn more, read the FAQ and watch the video.
Need assistance? Complete this form and select “Registration Issue” as the Feedback Category.

Active IQ Unified Manager Discussions

OneCollect.exe has stopped working while running ONTAP Data Collection job

rob_siemens

While running ONTAP Solution Data Collection jobs against an 8-node and 10-node ONTAP 9.2P1 cluster, the OneCollect application crashes with error "OneCollect.exe has stopped working" (see screenshot).  Collection job completed on a different 6-node cluster but it also failed twice before completing the third time. 

 

Running on Windows 7 Enterprise SP1 64-bit with 8GB of RAM.

 

Has anyone else seen this or have any recommendations?

 

Thanks,

 

Rob

1 REPLY 1

Sahana

Hi,

 

Please try changing the timeout value for command execution. Refer https://library.netapp.com/ecm/ecm_get_file/ECMLP2672457 Changing the default timeout for command execution section on page 25

If this post resolved your issue, help others by selecting ACCEPT AS SOLUTION or adding a KUDO.
Announcements
NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner
Public