Qtrees capacity don't show up in DFM

[tatlee]

Hi,

I just found out that there are several qtrees of few filers don't have the qtree capacity shown in the DFM. I have checked the qtree quotas are set and quota turned on. The DFM version is 3.7.

Any idea?

Regards,

Terrence

[raja]

Please refer to the FAQ entries related to Quota monitoring:

http://now.netapp.com/NOW/knowledge/docs/DFM_win/rel371/html/faq/index.shtml#_toc_14

Specifically 14.6.

Thanks,

Raj.

[tatlee]

Hi Raja,

Thanks for the info. But not much useful. All the qtrees in the filers are set with tree quota and not sm target. Any other idea?

Regards,

Terrence

[pascalduk]

Perhaps there is something wrong with the data collection by dfm. Check the "dfm host diag <filername>" for errors.

[tatlee]

Hi Pascalduk,

The dfm host diag looks good too.

H:\>dfm host diag mjp0pgfsnas01a.japan.ml.com

Network Connectivity
IP Address             30.81.3.1
Network                (discovery disabled)
DNS Aliases            mjp0pgfsnas01a.japan.ml.com
DNS Addresses          30.81.3.1
SNMP Version in Use    SNMPv1
SNMPv1                 Passed (172 ms)
SNMP Community         public
SNMP sysName           mjp0pgfsnas01a.japan.ml.com
SNMP sysObjectID       .1.3.6.1.4.1.789.2.3 (Clustered Filer)
SNMP productId         0118067974
SNMPv3                 Passed (46 ms)
SNMPv3 Username        root
SNMP sysName           mjp0pgfsnas01a.japan.ml.com
SNMP sysObjectID       .1.3.6.1.4.1.789.2.3 (Clustered Filer)
SNMP productId         0118067974
ICMP Echo              Passed (47 ms)
HTTP                   Passed (62 ms)
NDMP Ping              Passed (port 10000, 63 ms)
NDMP Connect           Passed (2156 ms)
NDMP MD5 Passwd Check  Passed
RSH                    30.81.3.1: Permission denied.
rsh: can't establish connection
SSH                    Passed (1000 ms)
RLM                    Skipped (hostRLMAddress is empty)
XML (http port 80)     HTTP POST - Authorization failed

Appliance Details
According to:   DataFabric Manager server       Host
Host Name       mjp0pgfsnas01a.japan.ml.com    mjp0pgfsnas01a.japan.ml.com
System ID       0118067974                     0118067974
Model           FAS3070                        FAS3070
Type            Clustered Storage System       Clustered Storage System
OS Version      7.3.1P2                        7.3.1P2
Revisions       310,7.3,2.0                    310,7.3,2.0

Monitoring Timestamps
Timestamp Name       Interval     Default      Last Updated Error if older than ...
cacheTimestamp       5 minutes   5 minutes      19 Nov 09:33
ccTimestamp          4 hours     4 hours        19 Nov 05:38
cfTimestamp          5 minutes   5 minutes    19 Nov 09:36 Normal 19 Nov 09:33
cpuTimestamp         5 minutes   5 minutes    19 Nov 09:35 Normal 19 Nov 09:33
dfTimestamp          30 minutes  30 minutes   19 Nov 09:07 Warning 19 Nov 09:08
diskTimestamp        4 hours     4 hours      19 Nov 06:34 Normal 19 Nov 05:38
envTimestamp         5 minutes   5 minutes    19 Nov 09:32 Warning 19 Nov 09:33
fcTimestamp          5 minutes   5 minutes    19 Nov 09:37 Normal 19 Nov 09:33
fsTimestamp          15 minutes  15 minutes   19 Nov 09:33 Normal 19 Nov 09:23
hostPingTimestamp    1 minute    1 minute     19 Nov 09:37 Normal 19 Nov 09:37
ifTimestamp          15 minutes  15 minutes   19 Nov 09:36 Normal 19 Nov 09:23
licenseTimestamp     4 hours     4 hours      19 Nov 09:15 Normal 19 Nov 05:38
lunTimestamp         Off         30 minutes   Not updated ( lunMonInterval is set to Off )
opsTimestamp         10 minutes  10 minutes   19 Nov 09:36 Normal 19 Nov 09:28
qtreeTimestamp       8 hours     8 hours        19 Nov 01:38
rbacTimestamp        1 day       1 day        18 Nov 09:47 Normal 18 Nov 09:38
userQuotaTimestamp   1 day       1 day        18 Nov 11:18 Normal 18 Nov 09:38
sanhostTimestamp     5 minutes   5 minutes      19 Nov 09:33
snapmirrorTimestamp  30 minutes  30 minutes   19 Nov 09:34 Normal 19 Nov 09:08
snapshotTimestamp    30 minutes  30 minutes   19 Nov 09:20 Normal 19 Nov 09:08
statusTimestamp      10 minutes  10 minutes   19 Nov 09:36 Normal 19 Nov 09:28
sysInfoTimestamp     1 hour      1 hour       19 Nov 09:23 Normal 19 Nov 08:38
svTimestamp          30 minutes  30 minutes     19 Nov 09:08
svMonTimestamp       8 hours     8 hours        19 Nov 01:38
xmlQtreeTimestamp    8 hours     8 hours      19 Nov 03:21 Normal 19 Nov 01:38
vFilerTimestamp      1 hour      1 hour         19 Nov 08:38

Performance Advisor Checklist
perfAdvisorEnabled     Passed
hostType               Passed
hostRevision           Passed
hostLogin              Passed
perfAdvisorTransport   Passed

H:\>dfm host diag mjp0pgfsnas01b.japan.ml.com

Network Connectivity
IP Address             30.81.3.2
Network                (discovery disabled)
DNS Aliases            mjp0pgfsnas01b.japan.ml.com
DNS Addresses          30.81.3.2
SNMP Version in Use    SNMPv1
SNMPv1                 Passed (172 ms)
SNMP Community         public
SNMP sysName           mjp0pgfsnas01b.japan.ml.com
SNMP sysObjectID       .1.3.6.1.4.1.789.2.3 (Clustered Filer)
SNMP productId         0118066467
SNMPv3                 Passed (47 ms)
SNMPv3 Username        root
SNMP sysName           mjp0pgfsnas01b.japan.ml.com
SNMP sysObjectID       .1.3.6.1.4.1.789.2.3 (Clustered Filer)
SNMP productId         0118066467
ICMP Echo              Passed (47 ms)
HTTP                   Passed (63 ms)
NDMP Ping              Passed (port 10000, 62 ms)
NDMP Connect           Passed (2328 ms)
NDMP MD5 Passwd Check  Passed
RSH                    30.81.3.2: Permission denied.
rsh: can't establish connection
SSH                    Passed (1141 ms)
RLM                    Skipped (hostRLMAddress is empty)
XML (http port 80)     HTTP POST - Authorization failed

Appliance Details
According to:   DataFabric Manager server       Host
Host Name       mjp0pgfsnas01b.japan.ml.com    mjp0pgfsnas01b.japan.ml.com
System ID       0118066467                     0118066467
Model           FAS3070                        FAS3070
Type            Clustered Storage System       Clustered Storage System
OS Version      7.3.1P2                        7.3.1P2
Revisions       310,7.3,2.0                    310,7.3,2.0

Monitoring Timestamps
Timestamp Name       Interval     Default      Last Updated Error if older than ...
cacheTimestamp       5 minutes   5 minutes      19 Nov 09:39
ccTimestamp          4 hours     4 hours        19 Nov 05:44
cfTimestamp          5 minutes   5 minutes    19 Nov 09:41 Normal 19 Nov 09:39
cpuTimestamp         5 minutes   5 minutes    19 Nov 09:40 Normal 19 Nov 09:39
dfTimestamp          30 minutes  30 minutes   19 Nov 09:37 Normal 19 Nov 09:14
diskTimestamp        4 hours     4 hours      19 Nov 06:31 Normal 19 Nov 05:44
envTimestamp         5 minutes   5 minutes    19 Nov 09:41 Normal 19 Nov 09:39
fcTimestamp          5 minutes   5 minutes    19 Nov 09:43 Normal 19 Nov 09:39
fsTimestamp          15 minutes  15 minutes   19 Nov 09:31 Normal 19 Nov 09:29
hostPingTimestamp    1 minute    1 minute     19 Nov 09:43 Normal 19 Nov 09:43
ifTimestamp          15 minutes  15 minutes   19 Nov 09:36 Normal 19 Nov 09:29
licenseTimestamp     4 hours     4 hours      19 Nov 09:13 Normal 19 Nov 05:44
lunTimestamp         Off         30 minutes   Not updated ( lunMonInterval is set to Off )
opsTimestamp         10 minutes  10 minutes   19 Nov 09:36 Normal 19 Nov 09:34
qtreeTimestamp       8 hours     8 hours        19 Nov 01:44
rbacTimestamp        1 day       1 day        19 Nov 09:43 Normal 18 Nov 09:44
userQuotaTimestamp   1 day       1 day        18 Nov 11:18 Normal 18 Nov 09:44
sanhostTimestamp     5 minutes   5 minutes      19 Nov 09:39
snapmirrorTimestamp  30 minutes  30 minutes   19 Nov 09:33 Normal 19 Nov 09:14
snapshotTimestamp    30 minutes  30 minutes   19 Nov 09:19 Normal 19 Nov 09:14
statusTimestamp      10 minutes  10 minutes   19 Nov 09:36 Normal 19 Nov 09:34
sysInfoTimestamp     1 hour      1 hour       19 Nov 09:22 Normal 19 Nov 08:44
svTimestamp          30 minutes  30 minutes     19 Nov 09:14
svMonTimestamp       8 hours     8 hours        19 Nov 01:44
xmlQtreeTimestamp    8 hours     8 hours      19 Nov 03:21 Normal 19 Nov 01:44
vFilerTimestamp      1 hour      1 hour         19 Nov 08:44

Performance Advisor Checklist
perfAdvisorEnabled     Passed
hostType               Passed
hostRevision           Passed
hostLogin              Passed
perfAdvisorTransport   Passed

H:\>

Some more idea?

Regards,

Terrence

[marz]

Greetings Terrence

There is a problem in the 'dfm host diag' output:

     XML (http port 80)     HTTP POST - Authorization failed

Verify the credentials used for these controllers

     dfm host set <hostname> hostLogin=<userid>

     dfm host set <hostname> hostPassword=<password>

Rerun 'dfm host diag <hostname>' and ensure XML passes

Alex

[pascalduk]

I agree, get xml to work. Does xml work for filers that report qtree quotas correctly?

[tatlee]

Hi Marzec,

Thanks a lot. Problem fixed. It's the XML issue, and also need to correct it in the performance advisor as well.

Regards,

Terrence

[sharaf]

Hi Terrence

Then you can close the BURT that you filed with your updates.

Regards

Sharaf

[smoot]

Also scan through dfmmonitor.log to see if any errors are being reported.

[tatlee]

Hi smoot,

No relevant errors of for these servers in the log.

Regards,

Terrence

[adaikkap]

Hi Lee,

    Why don't you file a burt so that one of the engineers can look at it.

As people in the community suggested the obvious and know issue that impacts qtree capacity/quotas.

Now this needs more investigation.

Regards

adai

[tatlee]

Adai,

What's the procedure to file a burt?

Regards,

Terrence

[adaikkap]

for the burt

use type=SW_CHAMP

and subtype=dfm_core

file it with your problem in the description.

Regards

adai

[tatlee]

Adai,

Sorry, I never done this before. Is there a link in NOW to file the burt or just send an email to someone?

Regards,

Terrence Lee

NetApp Global Services

NetApp

852.3605.7700 Main

852.9181.8824 Mobile Phone

terrence.lee@netapp.com

Learn how: netapp.com/guarantee

[sharaf]

Hi

Adai will mail the relevant details.

Regards

Sharaf