UM 6.1 sends OPM alerts every 5mins

as · ‎2014-04-03

Hi all,

I have the Unified Manager 6.1RC1 and the new Performance Mangager 1.0RC1 installed.

Alerts are configured in UM(performance incidents) and in OPM direct(alert on all incidents).

Since UM6.1RC1 the OPM performance incidents are now available to view on the UM dashboard. Nice, but...

OPM alerts correct, once for a new incident.

UM unfortunately sends the performance incident alert every 5mins until it is resolved, even the alerts are configured to send the mail just once.

This creates a lot of unnessecary alert emails for the same issue.

Looks like a bug for me, anyone else have the same problem and can confirme that?

thanks,

alex

venkat3 · ‎2014-04-03

Hi Alex,

Yes,there is a internal bug raised and tracking this issue.

WORKAROUND:

To stop redundant alerts for unresolved performance incidents, resolve those incidents as quickly as possible.

-Srinivas

as · ‎2014-04-03

thanks for the info!

kryan · ‎2014-04-03

For reference, the bug # is 801802.

There is not yet anything posted, but here is the link:

Thanks,

Kevin