Effective December 3, NetApp adopts Microsoft’s Business-to-Customer (B2C) identity management to simplify and provide secure access to NetApp resources.
For accounts that did not pre-register (prior to Dec 3), access to your NetApp data may take up to 1 hour as your legacy NSS ID is synchronized to the new B2C identity.
To learn more, read the FAQ and watch the video.
Need assistance? Complete this form and select “Registration Issue” as the Feedback Category.

Active IQ Unified Manager Discussions

Web admin page not working for OCUM 7.1

machinist

I've just installed OCUM 7.1 and the HTTPS web maintenance page is not working/not responding. I get the initial certificate warning then it just does not respond. No error message, just the timer in the browser constantly spinning. 

I've rebooted, reset server certificate with no effect.

I have full IP access to/from the server, and DNS is working.

 

Anyone else suffering with this? I am raising a ticket with NetApp support.

 

 

**EDIT - turns out the hostname was not correct. At initial setup I was asked for IP address, hostname, subnet mask/prefix length, etc. Turns out that the installer does not actually like 'prefix length' and therefore the IP settings on initial boot weren't quite right and the hostname wasn't set. The only way I could resolve this was to delete and reinstall! Hope this helps someone else**

1 REPLY 1

marz

Would (could?) you add details of the problem - What release of UM (presumed deployment from OVA)?  Did you use the template in the deployment?  What values were enterd that cause the problem? 

Thanks.

Announcements
NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner
Public