http timeouts during execution

[scheckel]

Hi,

my customer is getting sometimes following message:

Any Ideas how to prevent this? Or is it possible to raise some timeouts?

Best wishes,

Markus.

[yaronh]

Hi Markus,

I would check whether there's a Firewall or any traffic monitoring between the WFA server and the filers.

This is not releted to the WFA platform directly but a networking event.

Also bear in mind that if you suspect that the failure is momentarily - You can go to execution statues and try to resume the workflow:
It would retry the same failed command (From it's beginning, so if the command did something you may need to clean that).

Best,

Yaron Haimsohn

WFA Team

[tanzim]

Hi Markus,

Has this issue been resolved?If yes, please could you provide the resolution.I've see at least one more related discussion, it would be a good reference point going ahead for customers facing similar issues.

Out of curiosity, how often do you see this issue?

Regards,

Tanzim

[scheckel]

Hi Tanzim,

actually we had only 3 times this event. But as Yaron wrote we could fix it with a resume.

We keep an eye on it, when the number is raising we have to make a rca. If this is a network issue or ONTAP related.

Best wishes,

Markus.