Active IQ Unified Manager Discussions

http timeouts during execution

scheckel
2,114 Views

Hi,

my customer is getting sometimes following message:

Any Ideas how to prevent this? Or is it possible to raise some timeouts?

Best wishes,

Markus.

3 REPLIES 3

yaronh
2,114 Views

Hi Markus,

I would check whether there's a Firewall or any traffic monitoring between the WFA server and the filers.

This is not releted to the WFA platform directly but a networking event.

Also bear in mind that if you suspect that the failure is momentarily - You can go to execution statues and try to resume the workflow:
It would retry the same failed command (From it's beginning, so if the command did something you may need to clean that).

Best,

Yaron Haimsohn

WFA Team

tanzim
2,114 Views

Hi Markus,

Has this issue been resolved?If yes, please could you provide the resolution.I've see at least one more related discussion, it would be a good reference point going ahead for customers facing similar issues.

Out of curiosity, how often do you see this issue?

Regards,

Tanzim

scheckel
2,114 Views

Hi Tanzim,

actually we had only 3 times this event. But as Yaron wrote we could fix it with a resume.

We keep an eye on it, when the number is raising we have to make a rca. If this is a network issue or ONTAP related.

Best wishes,

Markus.

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