no performace values available

[krc]

Hello,

I made a demo installation at a customer here in Austria. Everything worked fine. Now they decided to buy the dfm software. Ordering process is ongoing à I can’t open a case for my problem

After a reinstallation made by the customer we do not get any of these performance values:

CPU Busy (%) 

iSCSI Ops/Sec

FCP Ops/Sec

iSCSI Read Latency (millisec)

iSCSI Write Latency (millisec)

FCP Read Latency (millisec)

FCP Write Latency (millisec)

SAN Throughput (KB/Sec)

Also the reporting functionality for example lun performance report is not showing any values.

Attached you will find dfmdc_out from the machine

Thanks Michael

[harish]

Hi Micheal,

Are you using NMC or Operations Manager web ui to see the performance

values?

Regards

Harish

[krc]

I use Operations Manager web ui to see the performance or reporting functionality of dfm

NO  NMC

MI

[harish]

This issue could be burt 400421.

Regards

Harish

[krc]

Burt is opend for dfm4.0 we are using 3.8.1

MI

[adaikkap]

Can you do a dfm host diag on the filers, where data is not collected, to see what is the perf status ?

Regards

adai