Active IQ and AutoSupport Discussions

Active IQ Config Advisor Data collection stuck at 2%

NetApp_Journeyman

Hi all

 

I've run into a bit of a snag regarding the Config Advisor. It worked flawlessly for 2/3 of our machines (that are hosted on Network A), however it flat out isn't working on the 3rd machine (network B). How should I proceed?

 

NetApp_Journeyman_0-1583251960209.png

1 REPLY 1

Mjizzini

This situation may be related to the network side more than the filer side. 

I will sugest to :

. Eliminate your network bu collecting a packet trace.

. Troubleshoot further using  Active IQ Config Advisor (Attached)

Troubleshoot Active IQ PAS Ingestion on the filer using the following kb.

https://kb.netapp.com/app/answers/answer_view/a_id/1082994/loc/en_US

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