Active IQ and AutoSupport Discussions
Hi all
I've run into a bit of a snag regarding the Config Advisor. It worked flawlessly for 2/3 of our machines (that are hosted on Network A), however it flat out isn't working on the 3rd machine (network B). How should I proceed?
This situation may be related to the network side more than the filer side.
I will sugest to :
. Eliminate your network bu collecting a packet trace.
. Troubleshoot further using Active IQ Config Advisor (Attached)
. Troubleshoot Active IQ PAS Ingestion on the filer using the following kb.
https://kb.netapp.com/app/answers/answer_view/a_id/1082994/loc/en_US
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