yes we can ping the smtp server.
Andoks-PROD1> ping 192.168.10.3
192.168.10.3 is alive
Andoks-PROD1> options autosupport
autosupport.content minimal (value might be overwritten in takeover)
autosupport.doit MANAGEMENT_LOG
autosupport.enable on (value might be overwritten in takeover)
autosupport.from Andoks-PROD1@andokscorp.com (value might be overwritten in takeover)
autosupport.local_collection on (value might be overwritten in takeover)
autosupport.mailhost 192.168.10.3 (value might be overwritten in takeover)
autosupport.max_http_size 10485760 (value might be overwritten in takeover)
autosupport.max_smtp_size 5242880 (value might be overwritten in takeover)
autosupport.minimal.subject.id systemid (value might be overwritten in takeover)
autosupport.nht_data.enable on (value might be overwritten in takeover)
autosupport.noteto support@aisc.com.ph,cba.it@andokscorp.com (value might be overwritten in takeover)
autosupport.ondemand.polling_interval 60 (value might be overwritten in takeover)
autosupport.ondemand.remotediag.state on (value might be overwritten in takeover)
autosupport.ondemand.server_url https://support.netapp.com/aods/asupmessage (value might be overwritten in takeover)
autosupport.ondemand.state on (value might be overwritten in takeover)
autosupport.partner.to Andoks-PROD2@andokscorp.com (value might be overwritten in takeover)
autosupport.payload_format 7z (value might be overwritten in takeover)
autosupport.performance_data.doit DONT
autosupport.performance_data.enable on (value might be overwritten in takeover)
autosupport.periodic.tx_window 1h (value might be overwritten in takeover)
autosupport.retry.count 15 (value might be overwritten in takeover)
autosupport.retry.interval 4m (value might be overwritten in takeover)
autosupport.support.enable on (value might be overwritten in takeover)
autosupport.support.proxy (value might be overwritten in takeover)
autosupport.support.put_url support.netapp.com/put/AsupPut (value might be overwritten in takeover)
autosupport.support.reminder on (value might be overwritten in takeover)
autosupport.support.to autosupport@netapp.com (value might be overwritten in takeover)
autosupport.support.transport smtp (value might be overwritten in takeover)
autosupport.support.url support.netapp.com/asupprod/post/1.0/postAsup (value might be overwritten in takeover)
autosupport.throttle on (value might be overwritten in takeover)
autosupport.to cba.it@andokscorp.com,support@aisc.com.ph (value might be overwritten in takeover)
autosupport.validate_digital_certificate on (value might be overwritten)
Andoks-PROD1> autosupport history show
Seq Attempt Last
Num Destination Status Count Update
----- ----------- -------------------- ------- --------------------
79
smtp transmission-failed 15 8/21/2014 02:03:10
http ignore 1 8/21/2014 00:59:09
noteto ignore 1 8/21/2014 00:59:09
78
smtp transmission-failed 15 8/21/2014 01:03:09
http ignore 1 8/21/2014 00:08:16
noteto ignore 1 8/21/2014 00:08:16
77
smtp transmission-failed 15 8/20/2014 18:44:03
http ignore 1 8/20/2014 17:47:46
noteto transmission-failed 15 8/20/2014 18:44:02
9 entries were displayed.