Active IQ and AutoSupport Discussions
Active IQ and AutoSupport Discussions
Hi Teches,
We are facing issues with autosupport in my environment. I am not able to trigger autosupport. I have configured it properly but it is not working. Please find the configurations below.
EDCNETAPPCL01::> autosupport show -instance
Node: EDCFILER01
State: enable
SMTP Mail Hosts: XX.XX.XX.XX
From Address: EDCFILER01@telerx.com
List of To Addresses: allsanautosupport@telerx.com
List of Noteto Addresses: allsanautosupport@telerx.com
List of Partner Addresses: -
Send AutoSupport Messages to Vendor Support: enable
Protocol to Contact Support: smtp
Support URL for HTTP/HTTPS: support.netapp.com/asupprod/post/1.0/postAsup
Support URL for HTTP/S PUT: support.netapp.com/put/AsupPut
Support Proxy URL:
Support Address: autosupport@netapp.com
Hostname Subject: false
NHT Enable: true
Performance Data Enable: true
Retry Interval: 4m
Retry Count: 15
Reminder Enable: true
Last Subject Sent: SHELF POWER SUPPLY WARNING
Last Time Sent: 6/28/2016 09:42:32
Maximum HTTP Size: 10MB
Maximum SMTP Size: 5MB
Remove Sensitive Data: false
Validate Digital Certificate Received: true
AutoSupport OnDemand Server URL: https://support.netapp.com/aods/asupmessage
Node: EDCFILER02
State: enable
SMTP Mail Hosts: 172.19.5.203
From Address: EDCFILER02@telerx.com
List of To Addresses: allsanautosupport@telerx.com
List of Noteto Addresses: allsanautosupport@telerx.com
List of Partner Addresses: -
Send AutoSupport Messages to Vendor Support: enable
Protocol to Contact Support: smtp
Support URL for HTTP/HTTPS: support.netapp.com/asupprod/post/1.0/postAsup
Support URL for HTTP/S PUT: support.netapp.com/put/AsupPut
Support Proxy URL:
Support Address: autosupport@netapp.com
Hostname Subject: false
NHT Enable: true
Performance Data Enable: true
Retry Interval: 4m
Retry Count: 15
Reminder Enable: true
Last Subject Sent: SHELF POWER SUPPLY WARNING
Last Time Sent: 6/28/2016 09:17:53
Maximum HTTP Size: 10MB
Maximum SMTP Size: 5MB
Remove Sensitive Data: false
Validate Digital Certificate Received: true
AutoSupport OnDemand Server URL: https://support.netapp.com/aods/asupmessage
2 entries were displayed.
EDCNETAPPCL01::> autosupport history show
Seq Attempt Percent Last
Node Num Destination Status Count Complete Update
------------ ----- ----------- -------------------- -------- -------- --------
EDCFILER01 5322
smtp sent-successful 1 100 6/28/2016 10:02:06
http ignore 1 - 6/28/2016 10:02:06
noteto sent-successful 1 100 6/28/2016 10:01:47
5321
smtp sent-successful 1 100 6/28/2016 09:59:16
http ignore 1 - 6/28/2016 09:42:52
noteto ignore 1 - 6/28/2016 09:42:52
5320
smtp sent-successful 1 100 6/28/2016 09:59:13
http ignore 1 - 6/28/2016 08:24:46
noteto ignore 1 - 6/28/2016 08:24:46
5319
smtp sent-successful 1 100 6/28/2016 09:59:11
http ignore 1 - 6/28/2016 07:51:19
noteto ignore 1 - 6/28/2016 08:24:40
5318
smtp sent-successful 11 - 6/28/2016 09:59:08
http ignore 1 - 6/28/2016 07:37:17
noteto ignore 1 - 6/28/2016 08:24:40
5317
smtp transmission-failed 15 - 6/28/2016 09 :17:53
http ignore 1 - 6/28/2016 07:33:58
noteto ignore 1 - 6/28/2016 08:24:33
5316
smtp transmission-failed 15 - 6/28/2016 08 :20:33
http ignore 1 - 6/28/2016 07:29:31
noteto transmission-failed 15 - 6/28/2016 08 :20:27
5315
smtp sent-successful 1 100 6/28/2016 06:41:56
http ignore 1 - 6/28/2016 06:41:56
noteto ignore 1 - 6/28/2016 06:41:53
5314
smtp sent-successful 1 100 6/28/2016 05:21:48
http ignore 1 - 6/28/2016 05:21:48
noteto ignore 1 - 6/28/2016 05:21:42
5313
smtp sent-successful 1 100 6/28/2016 04:48:08
http ignore 1 - 6/28/2016 04:48:08
noteto ignore 1 - 6/28/2016 04:48:05
Seq Attempt Percent Last
Node Num Destination Status Count Complete Update
------------ ----- ----------- -------------------- -------- -------- --------
EDCFILER01 5312
smtp sent-successful 1 100 6/28/2016 04:34:53
http ignore 1 - 6/28/2016 04:34:53
noteto ignore 1 - 6/28/2016 04:34:50
5311
smtp sent-successful 1 100 6/28/2016 04:25:17
http ignore 1 - 6/28/2016 04:25:17
noteto ignore 1 - 6/28/2016 04:25:14
5310
smtp sent-successful 1 100 6/28/2016 03:37:44
http ignore 1 - 6/28/2016 03:37:44
noteto ignore 1 - 6/28/2016 03:37:41
5309
smtp sent-successful 1 100 6/28/2016 02:12:30
http ignore 1 - 6/28/2016 02:12:30
noteto ignore 1 - 6/28/2016 02:12:27
5308
smtp sent-successful 1 100 6/28/2016 01:41:42
http ignore 1 - 6/28/2016 01:41:42
noteto ignore 1 - 6/28/2016 01:41:39
5307
smtp sent-successful 1 100 6/28/2016 01:25:26
http ignore 1 - 6/28/2016 01:25:26
noteto ignore 1 - 6/28/2016 01:25:24
5306
smtp sent-successful 1 100 6/28/2016 01:10:15
http ignore 1 - 6/28/2016 01:10:15
noteto ignore 1 - 6/28/2016 01:10:13
5305
smtp sent-successful 1 100 6/28/2016 00:37:17
http ignore 1 - 6/28/2016 00:37:17
noteto ignore 1 - 6/28/2016 00:37:14
5304
smtp sent-successful 1 100 6/28/2016 01:22:16
http ignore 1 - 6/28/2016 01:22:16
noteto ignore 1 - 6/28/2016 01:22:16
5303
smtp sent-successful 1 100 6/28/2016 00:53:20
http ignore 1 - 6/28/2016 00:53:20
Seq Attempt Percent Last
Node Num Destination Status Count Complete Update
------------ ----- ----------- -------------------- -------- -------- --------
EDCFILER01 5303
noteto ignore 1 - 6/28/2016 00:53:17
5302
smtp sent-successful 1 100 6/27/2016 23:11:09
http ignore 1 - 6/27/2016 23:11:09
noteto ignore 1 - 6/27/2016 23:11:06
5301
smtp sent-successful 1 100 6/27/2016 22:36:35
http ignore 1 - 6/27/2016 22:36:35
noteto ignore 1 - 6/27/2016 22:36:33
5300
smtp sent-successful 1 100 6/27/2016 22:24:44
http ignore 1 - 6/27/2016 22:24:44
noteto ignore 1 - 6/27/2016 22:24:41
5299
smtp sent-successful 1 100 6/27/2016 22:08:46
http ignore 1 - 6/27/2016 22:08:46
noteto ignore 1 - 6/27/2016 22:08:43
5298
smtp sent-successful 1 100 6/27/2016 21:37:00
http ignore 1 - 6/27/2016 21:37:00
noteto ignore 1 - 6/27/2016 21:36:57
5297
smtp sent-successful 1 100 6/27/2016 20:06:57
http ignore 1 - 6/27/2016 20:06:57
noteto ignore 1 - 6/27/2016 20:06:55
5296
smtp sent-successful 1 100 6/27/2016 19:26:56
http ignore 1 - 6/27/2016 19:26:56
noteto ignore 1 - 6/27/2016 19:26:54
5295
smtp sent-successful 1 100 6/27/2016 19:17:55
http ignore 1 - 6/27/2016 19:17:55
noteto ignore 1 - 6/27/2016 19:17:52
5294
smtp sent-successful 1 100 6/27/2016 19:06:22
http ignore 1 - 6/27/2016 19:06:22
noteto ignore 1 - 6/27/2016 19:06:19
5293
smtp sent-successful 1 100 6/27/2016 18:19:07
Seq Attempt Percent Last
Node Num Destination Status Count Complete Update
------------ ----- ----------- -------------------- -------- -------- --------
EDCFILER01 5293
http ignore 1 - 6/27/2016 18:19:07
noteto ignore 1 - 6/27/2016 18:18:49
5292
smtp sent-successful 1 100 6/27/2016 16:42:19
http ignore 1 - 6/27/2016 16:42:19
noteto ignore 1 - 6/27/2016 16:42:16
5291
smtp sent-successful 1 100 6/27/2016 16:19:28
http ignore 1 - 6/27/2016 16:19:28
noteto ignore 1 - 6/27/2016 16:19:25
5290
smtp sent-successful 1 100 6/27/2016 16:11:10
http ignore 1 - 6/27/2016 16:11:10
noteto ignore 1 - 6/27/2016 16:11:07
5289
smtp sent-successful 1 100 6/27/2016 16:01:01
http ignore 1 - 6/27/2016 16:01:01
noteto ignore 1 - 6/27/2016 16:00:57
5288
smtp sent-successful 1 100 6/27/2016 15:14:19
http ignore 1 - 6/27/2016 15:14:19
noteto ignore 1 - 6/27/2016 15:14:16
5287
smtp sent-successful 1 100 6/27/2016 13:51:48
http ignore 1 - 6/27/2016 13:51:48
noteto sent-successful 1 100 6/27/2016 13:51:30
5286
smtp sent-successful 1 100 6/27/2016 13:40:51
http ignore 1 - 6/27/2016 13:40:51
noteto ignore 1 - 6/27/2016 13:40:48
5285
smtp sent-successful 1 100 6/27/2016 13:16:28
http ignore 1 - 6/27/2016 13:16:28
noteto ignore 1 - 6/27/2016 13:16:25
5284
smtp sent-successful 1 100 6/27/2016 13:09:43
http ignore 1 - 6/27/2016 13:09:43
Seq Attempt Percent Last
Node Num Destination Status Count Complete Update
------------ ----- ----------- -------------------- -------- -------- --------
EDCFILER01 5284
noteto ignore 1 - 6/27/2016 13:09:40
5283
smtp sent-successful 1 100 6/27/2016 13:00:17
http ignore 1 - 6/27/2016 13:00:17
noteto ignore 1 - 6/27/2016 13:00:14
5282
smtp sent-successful 1 100 6/27/2016 12:12:48
http ignore 1 - 6/27/2016 12:12:48
noteto ignore 1 - 6/27/2016 12:12:46
5281
smtp sent-successful 1 100 6/27/2016 10:39:53
http ignore 1 - 6/27/2016 10:39:53
noteto ignore 1 - 6/27/2016 10:39:46
5280
smtp sent-successful 1 100 6/27/2016 10:16:52
http ignore 1 - 6/27/2016 10:16:52
noteto ignore 1 - 6/27/2016 10:15:56
5279
smtp sent-successful 1 100 6/27/2016 10:03:39
http ignore 1 - 6/27/2016 10:03:39
noteto ignore 1 - 6/27/2016 10:03:36
5278
smtp sent-successful 1 100 6/27/2016 09:57:22
http ignore 1 - 6/27/2016 09:57:22
noteto ignore 1 - 6/27/2016 09:57:14
5277
smtp sent-successful 1 100 6/27/2016 09:06:16
http ignore 1 - 6/27/2016 09:06:16
noteto ignore 1 - 6/27/2016 09:06:13
5276
smtp sent-successful 1 100 6/27/2016 07:36:18
http ignore 1 - 6/27/2016 07:36:18
noteto ignore 1 - 6/27/2016 07:36:16
5275
smtp sent-successful 1 100 6/27/2016 07:12:03
http ignore 1 - 6/27/2016 07:12:03
noteto ignore 1 - 6/27/2016 07:12:01
5274
smtp sent-successful 1 100 6/27/2016 07:01:51
Seq Attempt Percent Last
Node Num Destination Status Count Complete Update
------------ ----- ----------- -------------------- -------- -------- --------
EDCFILER01 5274
http ignore 1 - 6/27/2016 07:01:51
noteto ignore 1 - 6/27/2016 07:01:49
5273
smtp sent-successful 1 100 6/27/2016 06:55:07
http ignore 1 - 6/27/2016 06:55:07
noteto ignore 1 - 6/27/2016 06:55:04
EDCFILER02 5338
smtp queued - - 6/28/2016 10:01:37
http ignore 1 - 6/28/2016 10:01:43
noteto re-queued 1 - 6/28/2016 10:01:43
5337
smtp queued - - 6/28/2016 09:18:05
http ignore 1 - 6/28/2016 09:18:14
noteto ignore 1 - 6/28/2016 09:18:14
5336
smtp queued - - 6/28/2016 09:09:29
http ignore 1 - 6/28/2016 09:09:38
noteto ignore 1 - 6/28/2016 09:09:38
5335
smtp queued - - 6/28/2016 09:00:24
http ignore 1 - 6/28/2016 09:00:34
noteto ignore 1 - 6/28/2016 09:00:34
5334
smtp queued - - 6/28/2016 08:33:24
http ignore 1 - 6/28/2016 08:33:33
noteto ignore 1 - 6/28/2016 08:33:33
5333
smtp queued - - 6/28/2016 07:28:48
http ignore 1 - 6/28/2016 07:29:03
noteto transmission-failed 15 - 6/28/2016 08 :27:31
5332
smtp queued - - 6/28/2016 07:22:12
http ignore 1 - 6/28/2016 07:22:16
noteto ignore 1 - 6/28/2016 07:22:16
5331
smtp queued - - 6/28/2016 06:10:03
http ignore 1 - 6/28/2016 06:10:07
Seq Attempt Percent Last
Node Num Destination Status Count Complete Update
------------ ----- ----------- -------------------- -------- -------- --------
EDCFILER02 5331
noteto ignore 1 - 6/28/2016 06:10:07
5330
smtp queued - - 6/28/2016 06:01:15
http ignore 1 - 6/28/2016 06:01:19
noteto ignore 1 - 6/28/2016 06:01:19
5329
smtp queued - - 6/28/2016 05:52:04
http ignore 1 - 6/28/2016 05:52:08
noteto ignore 1 - 6/28/2016 05:52:08
5328
smtp queued - - 6/28/2016 05:25:27
http ignore 1 - 6/28/2016 05:25:34
noteto ignore 1 - 6/28/2016 05:25:34
5327
smtp queued - - 6/28/2016 04:13:36
http ignore 1 - 6/28/2016 04:13:40
noteto ignore 1 - 6/28/2016 04:13:40
5326
smtp queued - - 6/28/2016 03:01:55
http ignore 1 - 6/28/2016 03:01:59
noteto ignore 1 - 6/28/2016 03:01:59
5325
smtp queued - - 6/28/2016 02:53:01
http ignore 1 - 6/28/2016 02:53:04
noteto ignore 1 - 6/28/2016 02:53:04
5324
smtp queued - - 6/28/2016 02:44:01
http ignore 1 - 6/28/2016 02:44:05
noteto ignore 1 - 6/28/2016 02:44:05
5323
smtp queued - - 6/28/2016 02:17:27
http ignore 1 - 6/28/2016 02:17:31
noteto ignore 1 - 6/28/2016 02:17:31
5322
smtp queued - - 6/28/2016 01:05:42
http ignore 1 - 6/28/2016 01:05:46
noteto ignore 1 - 6/28/2016 01:05:46
5321
smtp queued - - 6/28/2016 00:29:05
Seq Attempt Percent Last
Node Num Destination Status Count Complete Update
------------ ----- ----------- -------------------- -------- -------- --------
EDCFILER02 5321
http ignore 1 - 6/28/2016 01:21:46
noteto ignore 1 - 6/28/2016 01:21:46
5320
smtp re-queued 1 - 6/28/2016 10:01:43
http ignore 1 - 6/28/2016 00:53:12
noteto ignore 1 - 6/28/2016 00:53:12
5319
smtp transmission-failed 15 - 6/28/2016 09 :59:06
http ignore 1 - 6/27/2016 23:53:58
noteto ignore 1 - 6/27/2016 23:53:58
5318
smtp transmission-failed 15 - 6/28/2016 09 :04:39
http ignore 1 - 6/27/2016 23:44:58
noteto ignore 1 - 6/27/2016 23:44:58
5317
smtp transmission-failed 15 - 6/28/2016 08 :06:29
http ignore 1 - 6/27/2016 23:36:04
noteto ignore 1 - 6/27/2016 23:36:04
5316
smtp transmission-failed 15 - 6/28/2016 07 :10:12
http ignore 1 - 6/27/2016 23:09:10
noteto ignore 1 - 6/27/2016 23:09:10
5315
smtp transmission-failed 15 - 6/28/2016 06 :10:07
http ignore 1 - 6/27/2016 21:57:34
noteto ignore 1 - 6/27/2016 21:57:34
5314
smtp transmission-failed 15 - 6/28/2016 05 :17:45
http ignore 1 - 6/27/2016 20:45:55
noteto ignore 1 - 6/27/2016 20:45:55
5313
smtp transmission-failed 15 - 6/28/2016 04 :17:40
http ignore 1 - 6/27/2016 20:36:58
noteto ignore 1 - 6/27/2016 20:36:58
5312
smtp transmission-failed 15 - 6/28/2016 03 :18:00
http ignore 1 - 6/27/2016 20:27:57
Seq Attempt Percent Last
Node Num Destination Status Count Complete Update
------------ ----- ----------- -------------------- -------- -------- --------
EDCFILER02 5312
noteto ignore 1 - 6/27/2016 20:27:57
5311
smtp transmission-failed 15 - 6/28/2016 02 :25:31
http ignore 1 - 6/27/2016 20:01:04
noteto ignore 1 - 6/27/2016 20:01:04
5310
smtp transmission-failed 15 - 6/28/2016 01 :25:46
http ignore 1 - 6/27/2016 18:49:29
noteto ignore 1 - 6/27/2016 18:49:29
5309
smtp transmission-failed 15 - 6/28/2016 00 :29:09
http ignore 1 - 6/27/2016 17:37:52
noteto ignore 1 - 6/27/2016 17:37:52
5308
smtp transmission-failed 15 - 6/27/2016 23 :40:04
http ignore 1 - 6/27/2016 17:28:52
noteto ignore 1 - 6/27/2016 17:28:52
5307
smtp transmission-failed 15 - 6/27/2016 22 :41:36
http ignore 1 - 6/27/2016 17:19:53
noteto ignore 1 - 6/27/2016 17:19:53
5306
smtp transmission-failed 15 - 6/27/2016 21 :41:57
http ignore 1 - 6/27/2016 16:53:04
noteto ignore 1 - 6/27/2016 16:53:04
5305
smtp transmission-failed 15 - 6/27/2016 20 :44:58
http ignore 1 - 6/27/2016 15:41:22
noteto ignore 1 - 6/27/2016 15:57:22
5304
smtp transmission-failed 15 - 6/27/2016 19 :49:33
http ignore 1 - 6/27/2016 14:29:28
noteto ignore 1 - 6/27/2016 15:57:22
5303
smtp transmission-failed 15 - 6/27/2016 18 :49:29
http ignore 1 - 6/27/2016 14:21:23
noteto ignore 1 - 6/27/2016 15:57:22
5302
smtp transmission-failed 15 - 6/27/2016 17 :49:52
Seq Attempt Percent Last
Node Num Destination Status Count Complete Update
------------ ----- ----------- -------------------- -------- -------- --------
EDCFILER02 5302
http ignore 1 - 6/27/2016 14:14:44
noteto ignore 1 - 6/27/2016 15:57:22
5301
smtp transmission-failed 15 - 6/27/2016 16 :57:04
http ignore 1 - 6/27/2016 13:45:11
noteto transmission-failed 15 - 6/27/2016 15 :53:22
5300
smtp transmission-failed 15 - 6/27/2016 15 :57:22
http ignore 1 - 6/27/2016 13:44:32
noteto ignore 1 - 6/27/2016 14:57:31
5299
smtp transmission-failed 15 - 6/27/2016 14 :57:31
http ignore 6 - 6/27/2016 13 :43:57
noteto transmission-failed 15 - 6/27/2016 14 :53:30
5298
smtp transmission-failed 15 - 6/27/2016 14 :05:13
http ignore 1 - 6/27/2016 13:13:56
noteto transmission-failed 15 - 6/27/2016 14 :01:12
5297
smtp ignore 1 - 6/27/2016 13:17:57
http ignore 1 - 6/27/2016 12:35:38
noteto ignore 1 - 6/27/2016 12:35:38
5296
smtp ignore 1 - 6/27/2016 13:17:57
http ignore 1 - 6/27/2016 11:21:44
noteto ignore 1 - 6/27/2016 11:21:44
5295
smtp ignore 1 - 6/27/2016 13:17:57
http ignore 1 - 6/27/2016 11:19:26
noteto ignore 1 - 6/27/2016 11:19:26
5294
smtp ignore 1 - 6/27/2016 13:17:57
http ignore 1 - 6/27/2016 11:10:07
noteto ignore 1 - 6/27/2016 11:10:07
5293
smtp ignore 1 - 6/27/2016 13:17:57
http ignore 1 - 6/27/2016 10:43:30
Seq Attempt Percent Last
Node Num Destination Status Count Complete Update
------------ ----- ----------- -------------------- -------- -------- --------
EDCFILER02 5293
noteto ignore 1 - 6/27/2016 10:43:30
5292
smtp ignore 1 - 6/27/2016 13:17:57
http ignore 1 - 6/27/2016 09:18:59
noteto ignore 1 - 6/27/2016 09:18:59
5291
smtp ignore 1 - 6/27/2016 13:17:57
http ignore 1 - 6/27/2016 08:20:33
noteto ignore 1 - 6/27/2016 08:20:33
5290
smtp ignore 1 - 6/27/2016 13:17:57
http ignore 1 - 6/27/2016 08:14:30
noteto ignore 1 - 6/27/2016 08:14:30
5289
smtp ignore 1 - 6/27/2016 13:17:57
http ignore 1 - 6/27/2016 08:03:47
noteto ignore 1 - 6/27/2016 08:03:47
300 entries were displayed.
EDCNETAPPCL01::>
in node i am able to trigger auto-support and i am getting autosupport mail but netapp will not able to recieve autosupport data.
in node 2 i am not able to trigger autosupport i is failing. Please check the below outputs
EDCNETAPPCL01::> autosupport history show -node EDCFILER01 -seq-num 5322 -instance
Node: EDCFILER01
AutoSupport Sequence Number: 5322
Destination for This AutoSupport: smtp
Trigger Event: callhome.invoke.all
Time of Last Update: 6/28/2016 10:02:06
Status of Delivery: sent-successful
Delivery Attempts: 1
AutoSupport Subject: USER_TRIGGERED (ALL:2006348464)
Delivery URI: mailto:allsanautosupport@telerx.com,autosupport@netapp.com
Last Error:
Time of Generation: 6/28/2016 10:00:54
AutoSupport Compressed Size: 2.25MB
Percent Complete: 100
Rate of Upload: 2.25MBps
Time Remaining for Upload: 0s
AutoSupport Decompressed Size: 30.38MB
Total Collection Time (ms): 88603
Node: EDCFILER01
AutoSupport Sequence Number: 5322
Destination for This AutoSupport: http
Trigger Event: callhome.invoke.all
Time of Last Update: 6/28/2016 10:02:06
Status of Delivery: ignore
Delivery Attempts: 1
AutoSupport Subject: USER_TRIGGERED (ALL:2006348464)
Delivery URI: -
Last Error:
Time of Generation: 6/28/2016 10:00:54
AutoSupport Compressed Size: -
Percent Complete: -
Rate of Upload: -
Time Remaining for Upload: -
AutoSupport Decompressed Size: -
Total Collection Time (ms): 88603
Node: EDCFILER01
AutoSupport Sequence Number: 5322
Destination for This AutoSupport: noteto
Trigger Event: callhome.invoke.all
Time of Last Update: 6/28/2016 10:01:47
Status of Delivery: sent-successful
Delivery Attempts: 1
AutoSupport Subject: USER_TRIGGERED (ALL:2006348464)
Delivery URI: mailto:allsanautosupport@telerx.com
Last Error:
Time of Generation: 6/28/2016 10:00:54
AutoSupport Compressed Size: 224B
Percent Complete: 100
Rate of Upload: 224Bps
Time Remaining for Upload: 0s
AutoSupport Decompressed Size: -
Total Collection Time (ms): 88603
3 entries were displayed.
for node 2 sequence
EDCNETAPPCL01::> autosupport history show -node EDCFILER02 -seq-num 5338 -instance
Node: EDCFILER02
AutoSupport Sequence Number: 5338
Destination for This AutoSupport: smtp
Trigger Event: callhome.invoke.all
Time of Last Update: 6/28/2016 10:01:37
Status of Delivery: queued
Delivery Attempts: -
AutoSupport Subject: USER_TRIGGERED (ALL:2006348464)
Delivery URI: -
Last Error:
Time of Generation: 6/28/2016 10:01:03
AutoSupport Compressed Size: -
Percent Complete: -
Rate of Upload: -
Time Remaining for Upload: -
AutoSupport Decompressed Size: -
Total Collection Time (ms): 76276
Node: EDCFILER02
AutoSupport Sequence Number: 5338
Destination for This AutoSupport: http
Trigger Event: callhome.invoke.all
Time of Last Update: 6/28/2016 10:01:43
Status of Delivery: ignore
Delivery Attempts: 1
AutoSupport Subject: USER_TRIGGERED (ALL:2006348464)
Delivery URI: -
Last Error:
Time of Generation: 6/28/2016 10:01:03
AutoSupport Compressed Size: -
Percent Complete: -
Rate of Upload: -
Time Remaining for Upload: -
AutoSupport Decompressed Size: -
Total Collection Time (ms): 76276
Node: EDCFILER02
AutoSupport Sequence Number: 5338
Destination for This AutoSupport: noteto
Trigger Event: callhome.invoke.all
Time of Last Update: 6/28/2016 10:05:43
Status of Delivery: re-queued
Delivery Attempts: 2
AutoSupport Subject: USER_TRIGGERED (ALL:2006348464)
Delivery URI: mailto:allsanautosupport@telerx.com
Last Error: Failed sending data to the peer
Time of Generation: 6/28/2016 10:01:03
AutoSupport Compressed Size: 224B
Percent Complete: -
Rate of Upload: -
Time Remaining for Upload: -
AutoSupport Decompressed Size: -
Total Collection Time (ms): 76276
3 entries were displayed.
Please help me to resolve tis issue.
Solved! See The Solution
The issue is resolved after adding all lif ip's to the relay list at mail host server end.... 🙂
The issue is resolved after adding all lif ip's to the relay list at mail host server end.... 🙂