Login failed at OneCollect

[david79]

Hi all,

I installed OneCollect 1.9 and tried to run New Data Collection.

I had no issue for Validate with Type, Sub Type, Hostname, Username, Password.

But when I click [Save or Collect] with NetApp SSO id and password, I got "login failed" error.

Please let me know how to resolve it.

Thanks,

David Chung

[david79]

I opened the case and contacted with CSD Support Operations and Technical support Center but they couldn't resolve it.

[andris]

David,

Post your issue in the community forum listed below.

http://community.netapp.com/t5/forums/postpage/board-id/oncommand-storage-management-software-discussions

How to get Support

NetApp Active IQ OneCollect is supported via NetApp Communities.  Create a new discussion on NetApp Communities for any questions, concern, or feedback. You must either type OneCollect in the Label field or click OneCollect link provided under the Choose a Label section. Click Post to send your feedback to NetApp.