Active IQ and AutoSupport Discussions

Login failed at OneCollect

david79
1,189 Views

Hi all,

 

I installed OneCollect 1.9 and tried to run New Data Collection.

I had no issue for Validate with Type, Sub Type, Hostname, Username, Password.

But when I click [Save or Collect] with NetApp SSO id and password, I got "login failed" error.

Please let me know how to resolve it.

Thanks,

David Chung

 

onecollect_sso_fail.png

2 REPLIES 2

david79
1,187 Views

I opened the case and contacted with CSD Support Operations and Technical support Center but they couldn't resolve it.

 

andris
1,141 Views

David,

 

Post your issue in the community forum listed below.

http://community.netapp.com/t5/forums/postpage/board-id/oncommand-storage-management-software-discussions

How to get Support

NetApp Active IQ OneCollect is supported via NetApp Communities.  Create a new discussion on NetApp Communities for any questions, concern, or feedback. You must either type OneCollect in the Label field or click OneCollect link provided under the Choose a Label section. Click Post to send your feedback to NetApp.
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