Active IQ and AutoSupport Discussions

Login failed at OneCollect

david79

Hi all,

 

I installed OneCollect 1.9 and tried to run New Data Collection.

I had no issue for Validate with Type, Sub Type, Hostname, Username, Password.

But when I click [Save or Collect] with NetApp SSO id and password, I got "login failed" error.

Please let me know how to resolve it.

Thanks,

David Chung

 

onecollect_sso_fail.png

2 REPLIES 2

david79

I opened the case and contacted with CSD Support Operations and Technical support Center but they couldn't resolve it.

 

andris

David,

 

Post your issue in the community forum listed below.

http://community.netapp.com/t5/forums/postpage/board-id/oncommand-storage-management-software-discussions

How to get Support

NetApp Active IQ OneCollect is supported via NetApp Communities.  Create a new discussion on NetApp Communities for any questions, concern, or feedback. You must either type OneCollect in the Label field or click OneCollect link provided under the Choose a Label section. Click Post to send your feedback to NetApp.
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