Active IQ and AutoSupport Discussions

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The jobs are failing to upload to activeIQ onecollect.

So in order to use interoperability advisor from active IQ, I am using one collect to upload to the collection job. But after the job is completed it fails to upload.

It maybe due to a port that might need to be open, any thoughts.

 

 

2 REPLIES 2
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Re: The jobs are failing to upload to activeIQ onecollect.

I'm pretty certain it uses port 443 (outgoing HTTPS) to send the data.

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Re: The jobs are failing to upload to activeIQ onecollect.

If you provide sso credentials during job creation; upload should happen automatically. Otherwise upload can be done through "Upload to AutoSupport" tab on the OneCollect tool. In both cases, https is used.

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