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Active IQ and AutoSupport Discussions

Unable to retrieve required performance counters from AutoSupport to generate the graph

geraldr

Can someone tell me what this error messages means. For one of my customers when they look at there performance section on the FITNESS DASHBOARD they see this error message:

Unable to retrieve required performance counters from AutoSupport to generate the graph

This customer has some MetroCluster and they can see data when looking at the performance section on the FITNESS DASHBOARD, but for non MetroCluster system they cannot. Any idea what happening.

QUESTION: How to get the performance data to show up for there non MetroCluster systems? And what does this messages mean?

1 REPLY 1

DOMINIC_WYSS

options autosupport.performance_data.enable on

wait for the next weekly ASUP (Sundays) and you should see it on Monday online at MyAutosupport.

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