Re: ActiveIQ Digital Advisor -> ClusterViewer -> Visualization -> Cables   This screen shows all my switches, controllers and shelves and it used to show the cable connections between them, along with a section at the top with checkboxes allowing me to enable/disable display of the cables between the switches-to-controllers and the controllers-to-shelves. Now, however, those cables are gone, as is that section with the checkboxes. (See attached screenshot - ignore the black rectangles; that's just me obscuring my serial nos.)   I've tried this in Chrome and Edge, with the same result, so I don't think it's a brower issue.   Anyone know how to fix this? ... View more

Hi I m trying to install a letsencrypt certificate in my ocum server but i got the follwing messages Failed to install certificate: A valid full certificate chain from the host certificate to the Certificate Authority's certificate must be provided.   I have carefully followed the instruction from here https://docs.netapp.com/us-en/active-iq-unified-manager/config/concept_install_https_certificate_generated_using_external_tools.html   my fqdn is ocum.admin.ibfj-evry.fr    the fullchain output file give me  openssl crl2pkcs7 -nocrl -certfile fullchain.pem | openssl pkcs7 -print_certs -noout subject=/CN=ocum.admin.ibfj-evry.fr issuer=/C=US/O=Let's Encrypt/CN=R3   subject=/C=US/O=Let's Encrypt/CN=R3 issuer=/C=US/O=Internet Security Research Group/CN=ISRG Root X1   subject=/C=US/O=Internet Security Research Group/CN=ISRG Root X1 issuer=/O=Digital Signature Trust Co./CN=DST Root CA X3   then i have a valid  full certificate chain from the host certificate to the Certificate Authority's certificate   i have prepend the private key file.   but i got no luck how can i debug this problem.?    ... View more

Hello, can you please help me how can I set permissions for folder \\ONTAP1-CIFS\ONTAP_ADMIN$\ ? It is NetApp 9.10.1 Simulator. I've set permissions on shared folders, please see attached screenshot.   When I tried open this folder through our web application I've got this error: Administrator doesn't have permissions for folder folderId = \\ONTAP1-CIFS\ONTAP_ADMIN$\; rootPath = 2   Thank you in advance for your help. ... View more

Hello is anyone else using Dynatrace to make API calls to Active IQ?  We are wondering if there any resources to help us log relevant events to Dynatrace to setup both metrics, monitoring and alerts.  Is this possible?  Support states that only snmp traps are available but we see API support for Active IQ.  Any help would be appreciated.  Thanks everyone!   ... View more