Active IQ and AutoSupport Discussions

 
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I have a customer who has moved the exchange environment to the cloud. Since then we have stopped receiving the Autosupport emails. They Are running 8 ...read more
We having to downgrade (revert) Ontap on a 2 node Cluster to bring it in line with the rest of our environment. We cannot upgrade due to hardware type ...read more
Hi all,   I've a number of secure clients who don't report ASUP data to Active IQ. With a normal client I'd easily identify Security Vulnerabilities a ...read more
Hi all, recently i came across a problem with the autosupport file. I'm a consultant and i manage some customers and sometimes the "only" thing that i ...read more
I just tried to add a note to a support ticket via the Active IQ app on my android phone.   Unfortunately, as soon as I tapped on the text box, a soft ...read more
Partner Level Active IQ -   Questions 1: We are concerned that not all end user data is populating for our end user. We have a report from the end use ...read more
Dear All,   We are looking for documentation or any artical on netapp site, where below procedure mention.   Whenever there is any part failure pr any ...read more
What’s New in 6.3   Customers, Partners and NetApp Internal users can search by ‘Group’ name and view Group dashboard Customers can get a copy of t ...read more
Hi,   I have a problem with ActiveIQ  Risks Issues and Best Practices are available but not shown in the web portal. Even if I download the list in XL ...read more
I want to generate autosupport log can any body help me to generate it manually step by step and i'm using ontap 8.2.2 7 mode  
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