Active IQ and AutoSupport Discussions

 
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When I go into Visualization (or now Configuration), look at the report, and request an Excel download, the report never arrives. 
need help URGENTLY!! customer started getting these alerts to begin with:   Node: UKIPCLU02-02Time: Wed, Jul 24 21:11:45 2019 +0100Severity: ALERTMess ...read more
Hi all, recently i came across a problem with the autosupport file. I'm a consultant and i manage some customers and sometimes the "only" thing that i ...read more
Hi   I want to be sure of steps/procedures to upgrade a FAS2220 from an 8.1 OS to a Cluster Mode OS (Version 9.*, preferrably)   I need someone to hel ...read more
I have a customer who has moved the exchange environment to the cloud. Since then we have stopped receiving the Autosupport emails. They Are running 8 ...read more
We having to downgrade (revert) Ontap on a 2 node Cluster to bring it in line with the rest of our environment. We cannot upgrade due to hardware type ...read more
Hi all,   I've a number of secure clients who don't report ASUP data to Active IQ. With a normal client I'd easily identify Security Vulnerabilities a ...read more
I just tried to add a note to a support ticket via the Active IQ app on my android phone.   Unfortunately, as soon as I tapped on the text box, a soft ...read more
Partner Level Active IQ -   Questions 1: We are concerned that not all end user data is populating for our end user. We have a report from the end use ...read more
Dear All,   We are looking for documentation or any artical on netapp site, where below procedure mention.   Whenever there is any part failure pr any ...read more
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