Active IQ and AutoSupport Discussions

Sort By Subscribe
Hi all, recently i came across a problem with the autosupport file. I'm a consultant and i manage some customers and sometimes the "only" thing that i more
Hi,  I was wondering, does anyone know what length of time the report is using for its averages? Is it using the last days-worth of data  or month? So more
When I go into Visualization (or now Configuration), look at the report, and request an Excel download, the report never arrives. 
need help URGENTLY!! customer started getting these alerts to begin with:   Node: UKIPCLU02-02Time: Wed, Jul 24 21:11:45 2019 +0100Severity: ALERTMess more
Hi   I want to be sure of steps/procedures to upgrade a FAS2220 from an 8.1 OS to a Cluster Mode OS (Version 9.*, preferrably)   I need someone to hel more
I have a customer who has moved the exchange environment to the cloud. Since then we have stopped receiving the Autosupport emails. They Are running 8 more
We having to downgrade (revert) Ontap on a 2 node Cluster to bring it in line with the rest of our environment. We cannot upgrade due to hardware type more
Hi all,   I've a number of secure clients who don't report ASUP data to Active IQ. With a normal client I'd easily identify Security Vulnerabilities a more
I just tried to add a note to a support ticket via the Active IQ app on my android phone.   Unfortunately, as soon as I tapped on the text box, a soft more
Partner Level Active IQ -   Questions 1: We are concerned that not all end user data is populating for our end user. We have a report from the end use more