Active IQ and AutoSupport Discussions

help ! - active IQ one collect will not automatically upload data to netapp anymore ...

xiawiz
  .....   SSO works for netapp support site and Active IQ , etc --  !!!   - it just does not work when entering " username / password  " manually for 2 netapp desktop apps -- 
" active IQ one collect "
" active IQ Config advisor "
 
PIC attached
3 REPLIES 3

Re: help ! - active IQ one collect will not automatically upload data to netapp anymore ...

xiawiz

Update - " Active IQ Config Advisor " has the same issue. --  does not work when entering " username / password  " manually

Re: help ! - active IQ one collect will not automatically upload data to netapp anymore ...

andris

I suggest you use the built-in Support/Feedback feature in the tool to create a ticket with your issue.

Re: help ! - active IQ one collect will not automatically upload data to netapp anymore ...

xiawiz
I just wanted to say THANKS to all involved ... In the end our internal
security team / firewall team locked down our PROXY servers and Active IQ
oneCollect was getting a denial and was not allowed OUT of our site.

--

Joe Zoda

Infrastructure & Systems Support
Division of Information Technology


The School District of Palm Beach County
3300 Forest Hill Blvd., Suite B-332
West Palm Beach, FL 33406

joseph.zoda@palmbeachschools.org

(561) 649-6810

http://www.PalmBeachSchools.org <>

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