Active IQ and AutoSupport Discussions

upgrade advisor not available in myautosupport

pascalc

Is upgrade advisor still available in myautosupport ?

In 2 customers autosupport, the "upgrade advisor" option is greyed and not available.

What can I do if I need an upgrade plan from 7-mode to 7-mode ?

1 ACCEPTED SOLUTION

sudiph

Upgrade Advisor is available in My AutoSupport.

  • Search by a Serial # / Hostname / System Id.
  • Once you are in the system dashboard, click the Upgrade Advisor link in left hand navigation tab.

Thanks,

Sudip

View solution in original post

2 REPLIES 2

sudiph

Upgrade Advisor is available in My AutoSupport.

  • Search by a Serial # / Hostname / System Id.
  • Once you are in the system dashboard, click the Upgrade Advisor link in left hand navigation tab.

Thanks,

Sudip

View solution in original post

pascalc

Ho yes I was in the general fitness panel. Thanks.

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