Solved: upgrade advisor not available in myautosupport

pascalc · ‎2013-09-10

Is upgrade advisor still available in myautosupport ?

In 2 customers autosupport, the "upgrade advisor" option is greyed and not available.

What can I do if I need an upgrade plan from 7-mode to 7-mode ?

sudiph · ‎2013-09-10

Upgrade Advisor is available in My AutoSupport.

Search by a Serial # / Hostname / System Id.
Once you are in the system dashboard, click the Upgrade Advisor link in left hand navigation tab.

Thanks,

Sudip

sudiph · ‎2013-09-10

Upgrade Advisor is available in My AutoSupport.

Search by a Serial # / Hostname / System Id.
Once you are in the system dashboard, click the Upgrade Advisor link in left hand navigation tab.

Thanks,

Sudip

pascalc · ‎2013-09-11

Ho yes I was in the general fitness panel. Thanks.

upgrade advisor not available in myautosupport