The transition to NetApp MS Azure AD B2C is complete. If you missed the pre-registration, you will be invited to register at next log in.
Please note that access to your NetApp data may take up to 1 hour.
To learn more, read the FAQ and watch the video.
Need assistance? Complete this form and select “Registration Issue” as the Feedback Category.

Cloud Insights

Data Collector created, but, no data collector showing up???



This is a two part problem. First off, I signed up, got my web page, and got my encoded script to run for installing telegraf.

Saw it install and start up.  However, it's been 30 minutes and there is no data, in fact, even the data collector hasn't shown up as an object in the web page!  I see telegraf is attempting to talk to a compute instance in EC2, but I don't know if it is/has been successful, or is just retrying...?


Part 2 - Since none of it was arriving, I assumed I should click/select either basic or standard, and chose basic.  Well, stupid me, I should not have chosen anything, as I wanted my trial to run for the 14 days, not 30 minutes.  Any way to undo that blunder?



Hi BeeKay,

Apologies that the trial flow was confusing, and you couldn't see the data as expected.

Your tenant was converted back to a trial and you have data reporting into the system.


Actually, no, this did not solve my problem completely.

I see plenty of options for what to collect now, but I still do not see my data collector.


Sadly, troubleshooting has been fruitless as well.  Perhaps I need to reinstall?


Are there any good "uninstall" instructions to go with it?


@BeeKay  can you let us know if you got the solution?


@RajeshPanda wrote:

@BeeKay  can you let us know if you got the solution?

Hey - I saw you wanted more info.  I can't get this for you right now, but I will check back in when I can review it.


I definitely want this to work....



Hi BeeKay,

You won't see collector listed now; try to create a query for 'Node Disk', or other assets (Node filesystem, etc), . You should have data collected.

NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner