Cloud Volumes ONTAP

OCCM Trident deployment to NKS in GCP times out

elementx
2,504 Views

- NKS v1.14.6 w/ RBAC (10.140.0.41-43)

- CM OnCommand Cloud Manager 3.7.3 (10.140.0.10)

 

- The two are in the same subnet. When CM installs Trident (v19.4) it creates a Trident namespace in the cluster, but then it times out like this.

 

Command execution failed (returned 1): level=info msg="Created installer service account." serviceaccount=trident-installer, level=info msg="Waiting for object to be created." objectName=clusterRole, level=info msg="Created installer cluster role." clusterrole=trident-installer, level=info msg="Waiting for object to be created." objectName=clusterRoleBinding, level=info msg="Created installer cluster role binding." clusterrolebinding=trident-installer, level=info msg="Created installer configmap." configmap=trident-installer, level=info msg="Waiting for object to be created." objectName=installerPod, level=info msg="Created installer pod." pod=trident-installer, level=info msg="Waiting for Trident installer pod to start.", level=info msg="Trident installer pod started." namespace=trident pod=trident-installer, level=info msg="Starting storage driver." backend=/setup/backend.json, level=error msg="API invocation failed. Post https://10.140.0.9/servlets/netapp.servlets.admin.XMLrequest_filer: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)", level=error msg="Could not initialize storage driver." error="error initializing ontap-nas driver: could not create Data ONTAP API client: error reading SVM details: Post https://10.140.0.9/servlets/netapp.servlets.admin.XMLrequest_filer: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)", level=fatal msg="Install failed; could not start the storage backend driver; problem initializing storage driver 'ontap-nas': error initializing ontap-nas driver: could not create Data ONTAP API client: error reading SVM details: Post https://10.140.0.9/servlets/netapp.servlets.admin.XMLrequest_filer: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers). Resolve the issue; use 'tridentctl uninstall' to clean up; and try again."

 

I tried to create some relaxed ingress and egress rules between NKS VMs and CVO Project (CM & CVO) but that didn't help.

What else should be checked?

1 REPLY 1

anee
880 Views

This post seems outdated - Version of Blue XP (formerly cloudmanager and formerly occm) and NKS (NetApp K8s ) not supported by NetApp anymore.

Would you prefer to try the new version Blue XP 3.9.34 and K8s services supported as in page below:

https://docs.netapp.com/us-en/bluexp-kubernetes/index.html

If you still see issues , kindly let us know over a support ticket and we can assist you further on this.

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