Community Related Discussions
Trying to upload using this site the log file from my OneCollect to get a problem fixed and I get the following message:
please fix so that files can be drag & drop to window without saving them as a text file.
See The Solution
If you (or anyone else reading this later) find an area where .log files aren't allowed for upload, let me know. There are some weird inconsistencies in the config and I may have missed something.
View solution in original post
What file format is the ASUP in, @sbotkin?
The currently permitted file formats are pretty generous and minimizes risk of something malicious being loaded to the site.
It was one of the ASUP log file... So I guess it was text as I could open it with a text editor.
.txt is already allowed. Was it .log, by chance? I can add .log if that makes sense.
Or was it an extension-less file?
The Drag and Drop feature already exists. When you're writing a new topic or reply, it's just below the editor window.
It is a LOG file so it has ".log" on the file and it should be allowed.
Live Chat, Watch Parties, and More!
Engage digitally throughout the sales process, from product discovery to conﬁguration, and handle all your post-purchase needs.