Option 1: Change the software download FTP to an invalid path by using the CommServ system.
Option 2: Change the FTP site path to an invalid path by using the CommServe Console.
Option 3: Change the FTP site path to an invalid path by using the CommServe CLI.
If you don't, let me know at firstname.lastname@example.org and I'll send you the rest of the info directly.
- How does it happen that Netapp or CommVault has not modified the code to download the latest update from Netapp instead of CommVault?
SnapProtect V10 introduced a bug whereby auto-update is enabled by default. This option causes SnapProtect to download the latest service packs from CV site directly regardless of it being released/not by NetApp. In addition, V10 also has a UI bug which does not allow user to turn off auto update. The "enabled by default" bug is expected to be fixed in v10 SP5A, which I have been told is a few weeks away.
To permanently disable it, you can also add to the \windows\system32\drivers\etc\hosts file on the CommCell a line that contains:
It will prevent the CommCell from being able to resolve correctly the Commvault FTP server where the Simpana ISOs are stored. If you leave the schedule enabled for Downloading updates, it will generate an error on the default weekly schedule and you already know from previous replies how to Disable it.