An account will enable you to access:
Don't have an account?
Data Backup and Recovery
I am looking at some issues where the verification stage of the backup fails to run
The log fails with the following
[01:01:24.681] The destination volume of the source Logical Disk H FlexClone State is Success and SnapMirror State is Unknown.
[01:01:31.681] Mounting Snapshot [exchsnap__s-exchc_05-01-2014_01.00.21__daily] for LUN H created from Computer S-EXCHC
[01:01:31.681] Using default mount point directory [C:\Program Files\NetApp\SnapManager for Exchange\SnapMgrMountPoint]
[01:01:32.196] WARNING: Unable to get a valid mount point directory to mount snapshot.
[01:01:32.196] SnapDrive failed to mount the snapshot.
This error is repeated for all LUNS
The backup runs fine up to that point . The local folder is accessible and there were no major issues prior to it failing .
Another server in the domain runs an identical job and runs fine .
We have rebooted the server . All storage is accessible and no errors appear in the event logs
We are using SNAP for Exchange 22.214.171.1241
Please check thoroughly Windows ACLs for the mountpoint - sometimes they can get quite messy & cause errors during verification.
Here’s a video that explains how to use the Volume Recovery Queue
Join our Discord Community