Hi,
No idea about this product or error, but just helping you with general troubleshooting:
As the error states 'There is a problem with this Windows Installer Package', could you try narrow down the issue:
1) Verify the checksum of the downloaded msi file. Checksums are generally available on the software download page [ Just to ensure binary is not corrupt]
2) Try: Running the installation from a command prompt, this may provide additional information:
Ex:
msiexec /l*xv c:*_install.log /i *.msi
/l <logfile> enables logging to the specified file. In this example, oci_install.log is the log file created on the root of the C: drive.
/* logs all information, excluding the verbose (/v) and /x (extra debugging information) options
/v logs verbosely
/x logs extra debugging information
/i installs the specified package. In this example, *.msi is the package being installed.
3) Check the Windows Event logs, particularly the Application logs, for MsiInstaller-related events that may provide more information about the failure.
Other rule-out steps we can think of:
1) check space on local disk
3) Stop anti-vrius software temperorily and run the install
Thanks!
