Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page
SMSAP-13032: Cannot perform operation: Profile Update
2014-02-26
09:12 PM
7,161 Views
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
We are using Snap Manager 3.3 for oracle 11.2.0.3.
We have successfully created the connection to the repository server and created the profile for one of the SAP servers successfully.
However whenever I try to make the changes to the profile and save, it gives this error below :
SMSAP-13032: Cannot perform operation: Profile Update. Root
cause: SMSAP-13504: Verify operation failed. Errors: [SMSAP-13501:
SQLPlus verification for database SID "HBS" failed: ORACLE-00002:
Unable to connect to database HBS to perform check. Database
may not exist, may not be running, or the listener may not be
running. Oracle error is: HBS Environment: [USER=orahbs, ORACLE_HOME=/oracle/HBS/11203,
ORACLE_SID=HBS, LD_LIBRARY_PATH=/oracle/HBS/11203/lib:/oracle/HBS/11203/lib32:/oracle/HBS/11203/bin:/oracle/HBS/11203/rdbms/lib]]
The backups are running fine, Oracle DB is up and running, listener is up. If there is was a connection problem to the DB then backups should have failed but thats not the case.
Please help
Salman
6 REPLIES 6
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello Salman,
Can you please send the operation dump to look into this issue. Also, can you let me know what update was done on profile.
Thanks,
Himanshu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Himanshu,
Where can I find operation dump please?
I try to do any change in profile property window, it fails with this error message. I have attached the screenshot for reference.
Thanks,
Salman
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Salman,
You can run "smo profile dump -profile <profile_name>" to get log information about a particular file.
Thanks,
Himanshu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The dump created is a jar file which is 8mb; how do i send it over?
The location is /root/.netapp/smsap/3.3.0
the filename is smsap_dump_HBS_BACKUP_HBSSDBVL01.sap.beech.com.jar
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Can you try to upload it here itself.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Himanshu,
I am also facing the same issue while updating the profile.I am trying ti change the policy as per DFM.
Regards,
Vikash
