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Data Protection

TSM backup failure by NDMP 。error messages is ANR8844E Unable to open remote drive

BBBird
4,858 Views

Hello I connected TS3200 library to IBM N=series storage by FC .I used TSM server backup volume through NDMP .It works fine .

Yesterday ,I fond all backup job is failed . I check the actlog , Begin ,I guess the hardware is failed,so I change cable ,reboot the tape library ,delete drive ,redefine drive . but the problem is not resolved.

I checked tape library status in NAS storage ,connection is ok .But the tape drive format is wrong .

My NAS library status before mount tape

[root@TSM ~]# ssh nas1b mt -f rst1a status

Tape drive: IBM LTO-6 ULT3580

Status: offline

Format: LTO-4/5 Native Density

fileno = -1 blockno = -1 resid = 0

 

after some time ,a tape is mounted

[root@TSM~]# ssh nas1b mt -f rst1a status

Tape drive: IBM LTO-6 ULT3580

Status: offline

Format: LTO-6 6.25TB Compressed

fileno = -1 blockno = -1 resid = 0

 

TSM ACTlog :

 

04/09/2016 20:09:52 ANR8844E Unable to open remote drive PLA1BD1 (rst1a), error code=4310. (SESSION: 11443, PROCESS: 785)

04/09/2016 20:09:52 ANR8945W Scratch volume mount failed MCI101L6. (SESSION: 11443, PROCESS: 785)

04/09/2016 20:09:55 ANR8844E Unable to open remote drive PLA1BD1 (rst1a), error code=4310. (SESSION: 11443, PROCESS: 785)

04/09/2016 20:10:37 ANR2017I Administrator GESTION issued command: QUERY ACTLOG (SESSION: 11443)

04/09/2016 20:10:45 ANR8381E NAS volume MCI101L6 could not be mounted in drive PLA1BD1 (rst1a). (SESSION: 11443, PROCESS: 785)

04/09/2016 20:10:45 ANR1404W Scratch volume mount request denied - mount failed. (SESSION: 11443, PROCESS: 785)

 

Please help me !!

1 REPLY 1

BBBird
4,701 Views

It was resolved after i reboot the NAS storage .

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