cannot connect to iscsi lun from snapdrive

[TDUBB1234]

when i connect to the iscsi lun from snapdrive I get this error on the netapp

Sat Jul 23 02:50:42 GMT [Java_Thread:warning]: netapp.servlets.admin.Api: Unable to expand template file: fv_blank, Broken pipe

[TDUBB1234]

in snapdrive it gioves this error

-------------------------  SnapDrive Operation Start ---------------------------------

Disk connect operation on server - EQ-WIN7 failed for reason

A timeout of 120 secs elapsed while waiting for volume arrival notification from the operating system.

--------------------- The complete operation list is shown as follows -------------------

********************* Server Name: EQ-WIN7*********************

1. Checking input parameters

2. Checking access control

3. Checking policies

4. Turning on space reservation

5. Connecting to the LUN

6. A timeout of 120 secs elapsed while waiting for volume arrival notification from the operating system.  

------------------------------------------ Operation Done ---------------------------------------

[rwelshman]

Has this server connected to an iSCSI lun before?

Are you using a dedicated network to talk to the filer? Is there any firewall between the server and filer?

[davidrnexon]

I think we had something similar before.

If you open up a cli connection to the storage and then try to connect to the lun again via snapdrive, does the cli display any errors or notices on the screen ?

Make sure your snapdrive service account has permissions on the filer.