Feature description: The non-technical case form allows users to report an issue that is non-technical in nature. Examples include reporting an issue with AutoSupport, needing help with site access, changing a contact, etc.
Release includes: Enhance Headswap reporting to include stock serial number field.
Feature description:Elio is the Artificial Intelligence chat bot on the support site. Content is curated by technical experts to help better support you to troubleshoot issue or find content to support your issues.
Release includes:Ability to skip immediately inside Watson.
Feature description: The site features the ability to download software for purchased products.
Release includes: Link fixes for various pages.
Feature description:Sites allows users to view or edit location details such as address.
Release includes: Migration of sites to new backend platform.