The weekly release included the following features and enhancements. You may need to log on to see features:
Non-technical case feedback form
- Feature description: The non-technical case form allows users to report an issue that is non-technical in nature. Examples include reporting an issue with AutoSupport, needing help with site access, changing a contact, etc.
- Release includes: Improved user messaging.
Bugs Online (login required)
- Feature description: Bugs Online is a tool accessible on the support site that provides bug information to users including bug details, ability to follow a bug and more.
- Release includes: New enablement of Bugs Online tab in ONTAP product details page; improvements to profile, import, favorites and notification; improved search for found in and fixed in versions.
Chat
- Feature description: A Chat feature is available to logged in users on the support site.
- Release includes: Improved visibility to chat from various offerings.
Tools (login required)
- Feature description: Various tools are accessible on the support site for logged in users including Bugs Online and Active IQ.
- Release includes: Enabling tool access for guest users.
Profile
- Feature description: Each user has a unique profile including name, company, contact information, etc. and the page provides the ability to update or request information changes.
- Release includes: Mobile responsive capability and redesigned layout.
Logo
- Feature description: The NetApp Support Site logo is on every page of the site.
- Release includes: Logo has been updated to align with new NetApp brand standards.
Note: The next support site release is not scheduled until Nov. 12, so look for our next blog post with a release update then.
Contact us for any support site feedback
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