EF & E-Series, SANtricity, and Related Plug-ins
EF & E-Series, SANtricity, and Related Plug-ins
We have an E2660 that just lost a controller (completely dead, shows up in Santricity as "removed"). We have spare controllers from other units that we should be able to use as a replacement. But it seems that is not as simple as plugging a new controller in. Are there any particular steps needed to replace a dead controller with a "used" controller from another unit? Do we have to somehow wipe the replacement controller before inserting it into the unit? Any commands we need to perform after inserting the controller to get it recognized? No support contract for this unit, so we're on our own here... This should be easy, right??? Thanks for any pointers
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It is fairly straightforward, but does have some requirements.
It is fairly straightforward, but does have some requirements.
Ahh! That seems to be the issue. We have lots of controllers, and they seemed to be the same (same part number and everything), but looking in Santricity it seems that the failed one is submodel ID 180, while the spare ones we have are submodel 138. I guess they don't mix and match. Any way of replacing with a different submodel? Or replacing both controllers (without losing all the data)? Maybe we're out of luck...