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EF & E-Series, SANtricity, and Related Plug-ins

Can not Detect E series

AdhyeK
1,846 Views

I can detect E series  from Sancity store manager after 2 years  runing

1 ACCEPTED SOLUTION

ahmadm
1,835 Views

You may verify network connectivity to the storage array controllers and ensure port 2463 is reachable.

 

https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/What_are_the_network_ports_utilized_by_an_E_Series_array

 

If physical access is available, check and make sure network cables are connected and that the controllers are both showing the shelf ID on their digital display.

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2 REPLIES 2

ahmadm
1,836 Views

You may verify network connectivity to the storage array controllers and ensure port 2463 is reachable.

 

https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/What_are_the_network_ports_utilized_by_an_E_Series_array

 

If physical access is available, check and make sure network cables are connected and that the controllers are both showing the shelf ID on their digital display.

Tejashi
1,461 Views

I hope the issue is resolved. If not, please feel free to open a technical case with NetApp Support

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