EF & E-Series, SANtricity, and Related Plug-ins
I am having problems connecting to system via serial console.
The mini usb is connecting fine but not the rj45 port.
I tried changing speed to 115200 but still only mini usb is working. We have other Netapp FAS systems where console is working just fine but not the E-series.
Under Santricity system manager i can not find any configuration for it.
Does anyone have any advice for this?
Thank you .
See The Solution
I got it working.
We were using regular cable and needed crossover with speed settings of 115200.
This made it work.
Thank you for assistance.
View solution in original post
Following KB states: Any NetApp storage appliance (Not sure if that also means ESERIES) that utilizes a RJ45 console port, a DB-9 to RJ-45 adapter is required to utilize the RJ-45 console port.
Also take a look at this KB, very informative on RJ45 and console port:https://kb.netapp.com/app/answers/answer_view/a_id/1036257
Please note: RJ45 serial console port to DB9 or USB to DB9 utilizes slower baudrate, so it should be - 9600-8-N-1. USB to USB can be higher.
I have only seen ESERIES in pictures, so I guess eseries netapp engineers will know this for sure.
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