EF/E-Series, SANtricity, and Related Plug-ins

E Series Hard Drive Choice and other hiccups


So I recently picked up a used and non-tested E-Series Chassis (Class 3560 - Model 0834) with one "Drive Module I/F-6" installed.  It was dirt-cheap so I thought it would be a good opportunity to get into the whole thematic of Storage Arrays. 

Today I made my way up to installing the SANtricity Management Software and getting it to pick up the Chassis. Everything seems to be fine accept of a couple of errors that are probably all related to each other and most likely my error. Let me explain: at first I tried to Plug-In a Standard Sata Hard-Drive with 250GB of capacity which directly lead to the drive being bypassed. At first I thought there was some old configuration left on the controller so I searched how I could format it. The solution with SANtricity does not work for me as it spits out a "Error 101" that the operation can not be handled as no drives were detected or a drive was installed but not initialized. This kept happening regardless of the drive being installed or not. Through the CLI ( the one being accessible via Serial and pressing Break during boot up) I'm stuck at the login prompt where I can not guess the correct username/ password. The CLI Utility ( I guess its called SMI-S) isn't an option at the moment as my registration in the support section is still being processed.


So these is my Situation with the resulting questions:

- Am I limited tom using original NetApp branded drives or is there an option to use off the shelf SATA/ SAS ones?

- Are the mentioned errors all resulting of the not (properly) installed Storage Media?

- Has someone an idea what the standard login is or how I could I reset it?


Thanks so much in advance! Hope to get the Chassis working ASAP.



Yes, you are limited to using NetApp E-Series drives. You can't just use any NetApp branded drive. The drives will have FW on them specifically for E-Series. There are no options to use off the shelf drives.

Register for Insight 2021 Digital

INSIGHT 2021 Digital: Meet the Specialists 2

On October 20-22, gear up for a fully digital, totally immersive virtual experience with a downright legendary lineup of world-renowned specialists. Tune in for visionary conversations, solution deep dives, technical sessions and more.

NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner