EF & E-Series, SANtricity, and Related Plug-ins

Failed controllers on E2712

SAN-INFO
961 Views

Hello

 

I have a netapp system E2712

Both controllers have failed 😞

 

Is there a way to recover any data? or is it possible to replace one of the controllers?

 

Can anyone please provide help on this?

1 ACCEPTED SOLUTION

elementx
929 Views

If the controllers are under support, you can have them replaced.

Since they're both dead, I don't know if you can get data back, though.

Example procedure for situations when one controller fails:

https://library.netapp.com/ecm/ecm_download_file/ECMLP2588744

As your case is different, best contact Support.

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1 REPLY 1

elementx
930 Views

If the controllers are under support, you can have them replaced.

Since they're both dead, I don't know if you can get data back, though.

Example procedure for situations when one controller fails:

https://library.netapp.com/ecm/ecm_download_file/ECMLP2588744

As your case is different, best contact Support.

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