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EF & E-Series, SANtricity, and Related Plug-ins

Trying to change protocol on E2800

NeilMurphy

Hi All,

I have a customer with an E2800 with dual-personality FC/iSCSI SFPs. It should have been iSCSI but came with the FC personality feature set. Now we're trying to generate a new new key as outlined in the online help documentation. The problem starts when we enter the details in the portal (http://partnerspfk.netapp.com/apbu/fast/actvn/netapp). The portal throws up an error: "There is No Key returned for this transacton. ERP validation was done successfully. Please check with the concered team."

Anyone know what's going wrong here?

Many thanks,

Neil.

1 REPLY 1

timgreen

Neil, 

Please contact me at tim.green@netapp.com and I can help you out.

Tim

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