Decode snapdrive logs on Windows

[#1]

Hi,

Does anyone know how I can read the snapdrive debug logs? I see a lot off snpdrvdbglog***.dat files on my windows servers in the snapdrive installation folder. I'm having issues with snapshotting the VM's on my Hyper-V cluster with snapdrive and I wish to see what snapdrive is really doing.

I did some searches and saw somewhere that I have to decode the logs with a utility called sddbglog.exe. Where can I find this utility?

Regards,

Erwin

[#2]

Hi Erwin

In my Installation Folder I have files like snpdrvdbglogXXX.log. I can open this files with a Programm called SMS Trace (Trace32.exe). I do not have install this Program. I think its part of the Windows 2008 Installation.

Snapdrive: 6.4

Windows 2008 R2 Enterprise SP1

regards

Thomas

[#3]

Thomas,

Thanks for your reply.

I can't find trace32.exe on my servers. Is this tool not something from System Center Configuration Manager?

regards,

Erwin

[#4]

Hi Erwin

I have asked our Windows Admins. Yes its Part of SCCM. Try following link:

http://www.microsoft.com/en-us/download/details.aspx?id=9257

Perhaps it works..

regards

[#5]

Thomas,

I didn't work for me. The tool can't open the files for me.

Thanks

regards,

Erwin

[#6]

In the Installation Folder from snapdrive I have snpdrvdbg.log and snpdrvdbglog.dat Files. Do you have only .dat?

Following KB I found:

https://kb.netapp.com/support/index?page=content&id=1010681&actp=search&viewlocale=en_US&searchid=1334677150160

From Following CommunityThread:

https://communities.netapp.com/message/79211#79211

regards

Thomas

[#7]

I only have the snpdrvdbglog.dat files

regards,

Erwin

[#8 · Accepted solution]

I upgraded snapdrive to 6.4.1 and now I have the snpdrvdbg.log files. These log files provide me the information I need

regards,

Erwin

[#9]

Perfect... Good Luck with analysing

regards,

Thomas