NetApp System Change Calendar

September 15th 2017

JamesAyscue
NetApp
219 Views

NetApp has scheduled a planned maintenance event on Friday, September 15, 2017 that will begin at 11:00 p.m. EDT (Eastern Daylight Time) and will end at 11:00 a.m. EDT on Sunday, September 17, 2017. The specific times, duration and impacts specified below are also available on the NetApp Support Site System Change Calendar        

( https://forums.netapp.com/community/system-calendar ).

Please refer to the table below for information regarding tools that will be affected during this planned maintenance event.

Times (Starting September 15th, 2017  11:00 p.m. EDT)

11:00 p.m. (9/15)12:00 a.m. (9/16)8:00 a.m.4:00 p.m.12:00 a.m. (9/17)5:30 a.m. (9/17)6:30 a.m. (9/17)11:00 a.m. (9/17)
SAPAvailableAvailableAvailableAvailableAvailableUnavailableAvailableAvailable
nPulse

Available

AvailableAvailableAvailableAvailableUnavailableAvailableAvailable

Net2              

AvailableAvailableAvailableAvailable

Available

UnavailableAvailableAvailable

Affected Services and/or Tools:

  

  • SAP
    • Users will not be able to login directly to SAP through SSO during the window
  • nPulse.

    • Will not be accessible during the window.
  • Net2
    • Will not be accessible during the window.

Purpose/Customer Benefits of this maintenance: 

  • Improved systems capability and reliability via server hardware and software upgrades.

  Workarounds

  • SAP

    • Cases in SAP can be accessed via the NetApp Support Site.
    • AutoSupport case creation is not impacted.
    • Case creation via the NetApp Support Site is not impacted.

  • nPulse
    • There are no workarounds for the impact.
  • Net2
    • There are no workarounds for the impact.

   Please contact NetApp Technical Support for support escalation needs during this downtime:   

  • US & Canada: +1 888 463 8277
  • EMEA & Europe: +800 44 NETAPP
  • Asia & Pacific: +800 800 80 800

If you have a NetApp-assigned support representative, you may contact your representative for technical help during the downtime.

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