There has been network a network or file permission error. The network connection may be lost.

[CONSON]

Hi all,

I have got the error several time from Microsoft Word and Power Point when saving the file on Netapp ( CIFS protocol ).

CIFS share file for Active Directory Users Authentication.

The CIFS options session time out is about 10 min.

 

Should i increase the time for CIFS option session time out to fix this error ?

Any recommendation to fix this error ?

Thanks so much.

[YIshikawa]

Please tell us more detail about your configuration for further assistance like Data ONTAP version and mode.

[CONSON]

Hi YIshikawa ,

Model :FAS2240-2

Data ONTAP:8.1.2P4 / 7 mode

Disk: 24 disks 600GB SAS

Thanks for your reply, Do you need any infomation else ?

[YIshikawa]

Packet trace is needed to determine this issue, but for now, I guess bug id 526036 may be a cause of permission error.
http://mysupport.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=526036

However, this does not result in CIFS session disconnect. It is better to open a case for responsible answer.