All Disk Show Fail in Newly Added DS224C in FAS8300

[Niraj]

I have Netapp FAS8300 with 3 DS224C with 60 disk, I added 2 additional DS224C  with 48 disk. 

Current Configuration :

2 Node Netapp FAS8300 Ontap 9.9.1

3 DS224C disk shelf ( Total 60 disk each disk 1.8 TB) shelf is (01,02,03)

Addition :

2 DS224C disk shelf ( Total 48 disk each disk 1.2 TB)

All cable connectivity showing green, disk self show in Ontap GUI and CLI with new shelf id (04 &05).

Issue:

1. Not able to create new aggregrate.
2. New added disk shelf Disk show broken/fail  in ontap gui and cli. (disk not assign to any node)
3. Try to unfail disk command , error received “ disk unfail fail reason : “ disk not exist”.

We have checked all disk shelf cable and connectivity using cli, all disk shelf cable and connectivity show connected.

[SpindleNinja]

Kinda odd...  Were this new shelves or repurposed?  

[Niraj]

New DS224C disk shelf.. 

[SpindleNinja]

Can you post the output of sysconfig for one of the nodes?   

Cluster::> run -node node01 -command sysconfig -a

[Niraj]

I have attached command output file...

[SpindleNinja]

looks like a drive encryption mis-match - I checked via HWU. 

 X427 - FIPS 140-2 Level 2, NSE
 X342 - No

You cannot mix NSE and non-NSE in the same HA Pair. 

[TMACMD · Accepted solution]

I am pretty sure I know this one…

you are mixing self encrypting drives with standard drives. The behavior you explain is what I’ve seen when a customer ordered regular disks and tried to add to a system with self encrypting drives. 

you cannot mix on the same ha pair. 

[SpindleNinja]

I've seen them just not show up at all before in that situation.  ONTAP just showed an empty shelf.   But, that's what I was getting at when I asked for the sysconfig output.     Check the disk model # 

[Niraj]

Thank for all support , Issue is resolved ...