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ONTAP Discussions

AutoSupport options...

OldGreyBeard
3,080 Views

Hi All

 

When using cluster mode. Is it possible to have AutoSupports sent to an internal Web server location as opposed to using a SMTP server..?

 

My AutoSupports cannot be sent direct to netapp as there is no external connectivity and SMTP is a blocked protocol on our network.

So getting a zipped package is difficult.

From the below link it looks like it can be sent out to an FTP site (which i assume could be internal)

https://kb.netapp.com/app/answers/answer_view/a_id/1033620/loc/en_US

 

However again FTP is an unsupported insecure protocol. SFTP would probably work for us however it does not state that is is supported.

 

At the moment I am having to copy each file out of an Autosupport created via the console from the SPI in to a folder on my local PC.

 

1 REPLY 1

OldGreyBeard
3,076 Views

BTW.

If its possible, it may be acceptable (though not ideal) to enable the option if it is still present to copy the file straight out of a CIFS session browsed directly to the ETC$ folder (as you would with 7Mode.

 

Can this be enabed as a temporary measure in order to grab a copy of the AutoSupport log dump..? 

 

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