ONTAP Discussions
Autosupport found not working on FAS 2552 .
We tried invoke the autosupport but email is not coming and last autosupport status show on NOV21
Solved! See The Solution
How to troubleshoot autosupport issues:https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/ONTAP_AutoSupport_(Transport_SMTP)_resolution_guidehttps://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/ONTAP_AutoSupport_Resolution_Guide#SMTPhttps://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/How_to_troubleshoot_autosupport_issueshttps://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/How_to_troubleshoot_AutoSupport_delivery_when_sent_over_HTTP_or_HTTPS
View solution in original post
Client uses office 365 smtp service, how to solve this
Not supported, as per the KB. RFE is raised in this regard. Following kb has more info.
Does AutoSupport support Office365 as a smtp server ?https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/Does_AutoSupport_support_Office365_as_a_smtp_server_%3F
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