ONTAP Discussions

Configurar alarmas en ONTAP

MickeyFC
877 Views

Dear,

Good afternoon, I am managing a NetApp FAS8040; the alerts, warnings or notifications are arriving by email to the old platform administrator, my consultation and support is where I can configure to put my current email and all the alerts reach me as the new NetApp administrator.

I enclose an image of how the alerts arrive, the only thing I want is to change the recipient and the alerts arrive to me.

I thank you in advance for your support.

2 REPLIES 2

NetApp_SR
852 Views

Check this KB and let us know if you have more questions. Check the section for "to, noteto and partner-address.

 

How to set up or modify AutoSupport in ONTAP 9
https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/How_to_set_up_or__modify_AutoSupport_in_ONTAP_9

 

RossC
849 Views

Hi @MickeyFC 

 

You can manage the Default Support Contact for any systems by going to https://mysupport.netapp.com 

 

If you don't have an account, first register an account, and get it linked with your company. 

 

Once you have your account setup, you can then login and manage the "Default Support Contact" of your systems. Changing this contact will change who we email/contact for any AutoSupport generated support cases. You can update contact information and preferences from the My Systems area - https://mysupport.netapp.com/site/systems/mine

 

Also you may want to review our Support Owners Manual which talks a bit about what you can do from the Support Site - https://mysupport.netapp.com/api/content-service/staticcontents/content/public/pdf/SupportOwnerManual.pdf (Page 18 is a good place to start). 

 

Hope this helps point you in the right direction.

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